On 11/29/2012 4:30 PM, Ali Dashti wrote:
> Geoff,
> However I only have this problem when an inbound call comes from ACD,
> otherwise its OK!
> In other word when an agent picks up only an ACD call and puts it on
> hold for more than 60 sec then on resume the call will drop. In direct
> calling
t; ** **
>>
>> --
>>
>> Geoff
>>
>> ** **
>>
>> *From:* Ali Dashti [mailto:ali.das...@gmail.com]
>> *Sent:* Thursday, November 29, 2012 10:23 AM
>> *To:* Discussion list for users of sipXecs software
>> *Subject:* [sipx-users] A
; Hope that helps.
>
> ** **
>
> --
>
> Geoff
>
> ** **
>
> *From:* Ali Dashti [mailto:ali.das...@gmail.com]
> *Sent:* Thursday, November 29, 2012 10:23 AM
> *To:* Discussion list for users of sipXecs software
> *Subject:* [sipx-users] ACD call drop afte
on the ITSP side set to drop after about
10 seconds.
Hope that helps.
--
Geoff
From: Ali Dashti [mailto:ali.das...@gmail.com]
Sent: Thursday, November 29, 2012 10:23 AM
To: Discussion list for users of sipXecs software
Subject: [sipx-users] ACD call drop after 60 sec on hold
Hi,
I am running ACD
Hi,
I am running ACD on 4.4 with latest update (2 month ago).
This is a scenario, A call arrives on ACD and puts on hold for just more
than 60 sec then after resuming the call it will be suddenly drop and both
sides will disconnect!
Since my agents have to frequently put calls on hold; this is beco