Re: [sipx-users] Auto Attendent Annoyance

2010-01-14 Thread Jake Ballamis
PM To: Jake Ballamis Cc: Picher, Michael; Dale Worley; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Auto Attendent Annoyance Where does MOH play on calls... In ACD. While on hold from a phone call (if gateways support it). I'm not sure there is amagic bullet for your n

Re: [sipx-users] Auto Attendent Annoyance

2010-01-14 Thread Tony Graziano
mctechgroup.com] >> Sent: Monday, January 11, 2010 6:33 PM >> To: Dale Worley; Jake Ballamis >> Cc: sipx-users@list.sipfoundry.org >> Subject: RE: [sipx-users] Auto Attendent Annoyance >> >> You could ring into a phantom user that has forwarding turned on to >> forward to

Re: [sipx-users] Auto Attendent Annoyance

2010-01-14 Thread Tony Graziano
M > To: Dale Worley; Jake Ballamis > Cc: sipx-users@list.sipfoundry.org > Subject: RE: [sipx-users] Auto Attendent Annoyance > > You could ring into a phantom user that has forwarding turned on to forward > to the hunt group. > > -Original Message- > From: sipx-users-bou

Re: [sipx-users] Auto Attendent Annoyance

2010-01-14 Thread Jake Ballamis
's sent to voicemail. Anyone have any suggestions? -Original Message- From: Picher, Michael [mailto:mpic...@cmctechgroup.com] Sent: Monday, January 11, 2010 6:33 PM To: Dale Worley; Jake Ballamis Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Auto Attendent Annoyance You co

Re: [sipx-users] Auto Attendent Annoyance

2010-01-12 Thread Jake Ballamis
com] Sent: Monday, January 11, 2010 6:33 PM To: Dale Worley; Jake Ballamis Cc: sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Auto Attendent Annoyance You could ring into a phantom user that has forwarding turned on to forward to the hunt group. -Original Message- From: sipx-

Re: [sipx-users] Auto Attendent Annoyance

2010-01-11 Thread Picher, Michael
Ballamis Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Auto Attendent Annoyance On Fri, 2010-01-08 at 12:11 -0700, Jake Ballamis wrote: > My annoyance with this is that the caller will hear silence until > someone answers the phone, which could be as little as another 3-5 > seco

Re: [sipx-users] Auto Attendent Annoyance

2010-01-08 Thread Dale Worley
On Fri, 2010-01-08 at 12:11 -0700, Jake Ballamis wrote: > My annoyance with this is that the caller will hear silence until > someone answers the phone, which could be as little as another 3-5 > seconds or as long as 1 minute at which point the user is routed into > voicemail. > Is there a better

[sipx-users] Auto Attendent Annoyance

2010-01-08 Thread Jake Ballamis
All, I have setup the call routing to first hit an auto attendant with a DTMF of 3 seconds at which point the caller is routed to my hunt group at ext. 501. My annoyance with this is that the caller will hear silence until someone answers the phone, which could be as little as another 3-5 s