On Mon, 2009-05-18 at 14:33 -0700, Max Clark wrote:
> Scott,
>
> So I would want to map extension 100, 0 and "operator" to this user?
You want to map whatever your incoming call presents to this user.
Whether or not you want those others also to go there depends on the
behavior you want - '0' is
Scott,
So I would want to map extension 100, 0 and "operator" to this user?
Is the trick here to then forward back to the autoattendant with a
different extension number for the non business hours times?
Is it possible to preserve the original caller id on the forward?
Thanks,
Max
On Mon, May 1
On Mon, 2009-05-18 at 12:42 -0700, Max Clark wrote:
> Hello,
>
> We are currently using an out of office receptionist. When an external
> party calls our main number (or presses 0 for the operator) I need to
> send the call to the external number of the receptionist (10 digit).
> This external for
Hello,
We are currently using an out of office receptionist. When an external
party calls our main number (or presses 0 for the operator) I need to
send the call to the external number of the receptionist (10 digit).
This external forward should take place based on a time of day rule -
otherwise I
