Re: [sipx-users] Help with Patton gateway

Am 19.07.10 02:20, schrieb Douglas Hubler: > On Sun, Jul 18, 2010 at 5:10 PM, Michal Bielicki > wrote: > >> The fix is for a far newer freeswitch version than the one in sipX, so I >> guess in the current sipXecs versions it is still in. >> > Idea: I have to update FS in the unstable bu

Re: [sipx-users] Help with Patton gateway

You know I'll be one of the first ones to test it. Just let me know when it's available. On 07/18/2010 07:20 PM, Douglas Hubler wrote: > On Sun, Jul 18, 2010 at 5:10 PM, Michal Bielicki > wrote: > >> The fix is for a far newer freeswitch version than the one in sipX, so I >> guess in the cu

Re: [sipx-users] Help with Patton gateway

uly 18, 2010 5:10 PM To: Tony Graziano Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Help with Patton gateway The fix is for a far newer freeswitch version than the one in sipX, so I guess in the current sipXecs versions it is still in. Am 18.07.2010 um 23:03 schrieb Tony Gr

Re: [sipx-users] Help with Patton gateway

On Sun, Jul 18, 2010 at 5:10 PM, Michal Bielicki wrote: > The fix is for a far newer freeswitch version than the one in sipX, so I > guess in the current sipXecs versions it is still in. Idea: I have to update FS in the unstable build for an OpenACD fix anyway, once I do someone can test this on

Re: [sipx-users] Help with Patton gateway

t is why account managers, sales engineers and > customer service representatives have to set the correct expectations > with the end users. > > *From:* sipx-users-boun...@list.sipfoundry.org > [mailto:sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Josh Patten > *Sent:* Su

Re: [sipx-users] Help with Patton gateway

ipBridge) > > and had the same results -- fine to VM, failed to AA. Blind is fine. > > > > -Original Message- > > From: Matthew Kitchin (public/usenet) [mailto:mkitchin.pub...@gmail.com] > > > > Sent: Friday, July 16, 2010 6:44 PM > > To: sipx-users@l

Re: [sipx-users] Help with Patton gateway

customer service representatives have to set the correct expectations with the end users. *From:* sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Josh Patten *Sent:* Sunday, July 18, 2010 10:27 AM *To:* sipx-users@list.sipfoundry.org *Sub

Re: [sipx-users] Help with Patton gateway

. > > > > I also just tested attended transfer of an external call (via SipBridge) > > and had the same results -- fine to VM, failed to AA. Blind is fine. > > > > -Original Message- > > From: Matthew Kitchin (public/usenet) [mailto:mkitchin.pub...@g

Re: [sipx-users] Help with Patton gateway

; *From:* Tony Graziano [mailto:tgrazi...@myitdepartment.net] > *Sent:* Sunday, July 18, 2010 1:17 PM > > *To:* Todd Hodgen > *Cc:* Josh Patten; sipx-users@list.sipfoundry.org > *Subject:* Re: [sipx-users] Help with Patton gateway > > > > Sure, but where is it

Re: [sipx-users] Help with Patton gateway

lto:tgrazi...@myitdepartment.net] Sent: Sunday, July 18, 2010 1:17 PM To: Todd Hodgen Cc: Josh Patten; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Help with Patton gateway Sure, but where is it written or set by the project one can no longer do an attended transfer to a media bas

Re: [sipx-users] Help with Patton gateway

ogy. > > > > *From:* Tony Graziano [mailto:tgrazi...@myitdepartment.net] > *Sent:* Sunday, July 18, 2010 12:56 PM > *To:* Todd Hodgen > *Cc:* Josh Patten; sipx-users@list.sipfoundry.org > > *Subject:* Re: [sipx-users] Help with Patton gateway > > > > I disagree.

Re: [sipx-users] Help with Patton gateway

Analogy Tony. A simple Analogy. From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Sunday, July 18, 2010 12:56 PM To: Todd Hodgen Cc: Josh Patten; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Help with Patton gateway I disagree. Doing an attended transfer to AA

Re: [sipx-users] Help with Patton gateway

gt; *From:* sipx-users-boun...@list.sipfoundry.org [mailto: > sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Josh Patten > *Sent:* Sunday, July 18, 2010 10:27 AM > *To:* sipx-users@list.sipfoundry.org > > *Subject:* Re: [sipx-users] Help with Patton gateway > > > > I only run

Re: [sipx-users] Help with Patton gateway

with the end users. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Josh Patten Sent: Sunday, July 18, 2010 10:27 AM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Help with Patton gateway I only run 550's and 650's. I

Re: [sipx-users] Help with Patton gateway

users@list.sipfoundry.org Sent: Sun Jul 18 13:27:18 2010 Subject: Re: [sipx-users] Help with Patton gateway I only run 550's and 650's. I really don't think speculating about ways for end users to "work around" the problem is very constructive. As Tony and I have both said this

Re: [sipx-users] Help with Patton gateway

I only run 550's and 650's. I really don't think speculating about ways for end users to "work around" the problem is very constructive. As Tony and I have both said this is a major flaw that should be fixed and I have a feeling it's going to take a while due to having to wait for FreeSWITCH u

Re: [sipx-users] Help with Patton gateway

On Sat, Jul 17, 2010 at 7:09 AM, Michael Scheidell wrote: > > I suppose we could just train everyone to push that extra 'more' button and > hit blind transfer. > In fact, an attended transfer to AA or VM doesn't make all that much sense > anyway. > > > For your Polycom 320/335's you can make blind

Re: [sipx-users] Help with Patton gateway

ystems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers:http://www.myitdepartment.net/gethelp/ > > - Original Message - > From: > sipx-users-boun...@list.sipfoundry.org > > To: sipx-users@list.sipfoundry.org > >

Re: [sipx-users] Help with Patton gateway

ject: Re: [sipx-users] Help with Patton gateway On 7/16/10 6:29 PM, Josh Patten wrote: > From any phone, call any other phone. Then do an attended transfer from either phone to a FreeSWITCH based service (auto attendant, voicemail, or conference). Report back results and vote on http://tr

Re: [sipx-users] Help with Patton gateway

ust tested attended transfer of an external call (via SipBridge) >> and had the same results -- fine to VM, failed to AA. Blind is fine. >> >> -Original Message- >> From: Matthew Kitchin (public/usenet) [mailto:mkitchin.pub...@gmail.com] >> >> Sent: Frid

Re: [sipx-users] Help with Patton gateway

atten Sender: sipx-users-boun...@list.sipfoundry.org Date: Fri, 16 Jul 2010 19:49:08 To: Subject: Re: [sipx-users] Help with Patton gateway The reason why this is an issue is because for end users migrating from another system, as in my case, They are used to the "Transfer->dial number->

Re: [sipx-users] Help with Patton gateway

transfer of an external call (via SipBridge) > and had the same results -- fine to VM, failed to AA. Blind is fine. > > -Original Message- > From: Matthew Kitchin (public/usenet) [mailto:mkitchin.pub...@gmail.com] > > Sent: Friday, July 16, 2010 6:44 PM > To: sipx-us

Re: [sipx-users] Help with Patton gateway

m: Matthew Kitchin (public/usenet) [mailto:mkitchin.pub...@gmail.com] Sent: Friday, July 16, 2010 6:44 PM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Help with Patton gateway Attended for everything in what I described below. Blind is fine. On 7/16/2010 5:41 PM, Josh Patten wrote:

Re: [sipx-users] Help with Patton gateway

Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Fri Jul 16 19:01:19 2010 Subject: Re: [sipx-users] Help with

Re: [sipx-users] Help with Patton gateway

On 7/16/10 6:29 PM, Josh Patten wrote: >From any phone, call any other phone. Then do an attended transfer from either phone to a FreeSWITCH based service (auto attendant, voicemail, or conference). Report back results and vote on http://track.sipfoundry.org/browse/XX-8652

Re: [sipx-users] Help with Patton gateway

gt;> I hope its fixable with a config change and not a deep down inside >>>>> issue. >>>>> >>>>> Tony Graziano, Manager >>>>> Telephone: 434.984.8430 >>>>> Fax: 434.984.8431 >>>>> >>&g

Re: [sipx-users] Help with Patton gateway

artment.net >>>> >>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>> Telephone: 434.984.8426 >>>> Fax: 434.984.8427 >>>> >>>> Helpdesk Contract Customers: >>>> http://www.myitdepartment.net/gethelp/ >>

Re: [sipx-users] Help with Patton gateway

t; LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> Fax: 434.984.8427 >>> >>> Helpdesk Contract Customers: >>> http://www.myitdepartment.net/gethelp/ >>> >>> - Original Message - >>&g

Re: [sipx-users] Help with Patton gateway

From any phone, call any other phone. Then do an attended transfer from either phone to a FreeSWITCH based service (auto attendant, voicemail, or conference). Report back results and vote on http://track.sipfoundry.org/browse/XX-8652 On 07/16/2010 05:21 PM, Michael Scheidell wrote: On 7/16/10

Re: [sipx-users] Help with Patton gateway

426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > - Original Message - > From: sipx-users-boun...@list.sipfoundry.org > > To: sipx-users@list.sipfoundry.org > Sent: Fri Jul 16 18:15:32 2010 > Subject: Re: [sipx-

Re: [sipx-users] Help with Patton gateway

On 7/16/10 6:17 PM, Tony Graziano wrote: I can test with 4.2.1 and sipxbridge tomorrow. i can test with a cisco and polycom :-) so my brain isn't fried, and I don't need to re-read everything, exactly what do you want tested? -- Michael Scheidell, CTO Phone: 561-999-5000, x 1259 > *| *

Re: [sipx-users] Help with Patton gateway

Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Fri Jul 16 18:15:32 2010 Subject: Re: [sipx-users] Help with Patton gateway I just tested. I think I'm seeing the same thing. On

Re: [sipx-users] Help with Patton gateway

gt; Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> - Original Message - >> From: sipx-users-boun...@list.sipfoundry.org >> >> To: sipx-users@list.sipfoundry.org >> Sent: Fri Jul 16 17:49:46 2010 >> Subject: Re: [sipx-users] Help with

Re: [sipx-users] Help with Patton gateway

pdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > - Original Message - > From: sipx-users-boun...@list.sipfoundry.org > > To: sipx-users@list.sipfoundry.org > Sent: Fri Jul 16 1

Re: [sipx-users] Help with Patton gateway

: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Fri Jul 16 17:49:46 2010 Subject: Re: [sipx-users] Help with Patton gateway I'm only talking about att

Re: [sipx-users] Help with Patton gateway

desk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > - Original Message - > From: sipx-users-boun...@list.sipfoundry.org > > To: sipx-users@list.sipfoundry.org > Sent: Fri Jul 16 17:49:46

Re: [sipx-users] Help with Patton gateway

I'm only talking about attended transfers to FreeSWITCH media services (AKA conference, voicemail, and auto attendant) not phone-to-phone transfers. Phone-to-phone transfers are working fine. Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 7/16/2010 4:48 P

Re: [sipx-users] Help with Patton gateway

On 7/16/10 5:45 PM, Josh Patten wrote: I'm running 4.2.1 I have just confirmed this has issues with Aastra phones as well. I've been saying for a while that FreeSWITCH has issues with the way attended transfers are handled. http://wiki.sipfoundry.org/display/xecsuserV4r2/Custom+FreeSWITCH+progr

Re: [sipx-users] Help with Patton gateway

t; this is your issue, I don't see what version you are running on this system. > > > > From: sipx-users-boun...@list.sipfoundry.org > [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Josh Patten > Sent: Friday, July 16, 2010 2:04 PM > To: sipx-users@list.sipfoundry.o

Re: [sipx-users] Help with Patton gateway

7; ; sipx-users@list.sipfoundry.org Sent: Fri Jul 16 17:31:01 2010 Subject: Re: [sipx-users] Help with Patton gateway There was an in issue with sipxbridge and attended transfers back in 4.0.2 I believe. There was a patch for it and it was fixed in 4.0.4. Not sure if this is your issue, I don't

Re: [sipx-users] Help with Patton gateway

users-boun...@list.sipfoundry.org] On Behalf Of Josh Patten Sent: Friday, July 16, 2010 2:04 PM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Help with Patton gateway Also I don't think it's a Polycom problem. This only happens when doing attended transfer to Free

Re: [sipx-users] Help with Patton gateway

gt;>>> >>>> Tony Graziano, Manager >>>> Telephone: 434.984.8430 >>>> Fax: 434.984.8431 >>>> >>>> Email: tgrazi...@myitdepartment.net >>>> >>>> LAN/Telephony/Security and Control

Re: [sipx-users] Help with Patton gateway

t; mailto:sipx-users-boun...@list.sipfoundry.org>> To: sipx-users@list.sipfoundry.org <mailto:sipx-users@list.sipfoundry.org>mailto:sipx-users@list.sipfoundry.org>> Sent: Fri Jul 16 11:27:35 2010 Subject: Re: [sipx-users] Help with Patton gateway

Re: [sipx-users] Help with Patton gateway

ers@list.sipfoundry.org>mailto:sipx-users@list.sipfoundry.org>> Sent: Fri Jul 16 11:27:35 2010 Subject: Re: [sipx-users] Help with Patton gateway EDIT - This also seems to be occuring with my Audiocodes gateways as well

Re: [sipx-users] Help with Patton gateway

LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> Fax: 434.984.8427 >>> >>> Helpdesk Contract Customers: >>> http://www.myitdepartment.net/gethelp/ >>> >>> - Original Message - >>> From: sipx-users-boun

Re: [sipx-users] Help with Patton gateway

mailto:sipx-users-boun...@list.sipfoundry.org>> To: sipx-users@list.sipfoundry.org <mailto:sipx-users@list.sipfoundry.org>mailto:sipx-users@list.sipfoundry.org>> Sent: Fri Jul 16 11:27:35 2010 Subject: Re: [sipx-users] Help with Patton gateway E

Re: [sipx-users] Help with Patton gateway

Control Systems Helpdesk: >> Telephone: 434.984.8426 >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> - Original Message ----- >> From: sipx-users-boun...@list.sipfoundry.org >> >> To: si

Re: [sipx-users] Help with Patton gateway

> To: sipx-users@list.sipfoundry.org > Sent: Fri Jul 16 11:27:35 2010 > Subject: Re: [sipx-users] Help with Patton gateway > > EDIT - This also seems to be occuring with my Audiocodes gateways as > well so apparently it's not isolated just to the Patton gateways. > >

Re: [sipx-users] Help with Patton gateway

Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ - Original Message - From: sipx-users-boun...@list.sipfoundry.org To: sipx-users@list.sipfoundry.org Sent: Fri Jul 16 11:27:35 2010 Subject: Re: [sipx-users] Help with

Re: [sipx-users] Help with Patton gateway

EDIT - This also seems to be occuring with my Audiocodes gateways as well so apparently it's not isolated just to the Patton gateways. Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 7/16/2010 10:23 AM, Josh Patten wrote: I'm forwarding the support request