Re: [sipx-users] Polycom 330 with Mediant100 - Incoming Call mutes the Active Call

2009-02-20 Thread Michael Picher
Cuneyt, How about only allowing one call per line registration as a workaround? Mike On Fri, 2009-02-20 at 04:15 +0800, Cuneyt M wrote: Hi again, I wrote in an earlier email with great length the issue i am experiencing. I will keep it short and simple with the hope that i can get some

Re: [sipx-users] Polycom 330 with Mediant100 - Incoming Call mutes the Active Call

2009-02-20 Thread Scott Lawrence
On Fri, 2009-02-20 at 04:15 +0800, Cuneyt M wrote: However, i am facing with a bigger problem. When user A is on an active call with outsider B, and a new call comes in to A, user A will be muted although outsider B can hear user A. Since only one side can hear, they have no option but to

Re: [sipx-users] Polycom 330 with Mediant100 - Incoming Call mutes the Active Call

2009-02-19 Thread Dale Worley
On Fri, 2009-02-20 at 04:15 +0800, Cuneyt M wrote: Would appreciate if anyone can shed some light on this mystery, which definitely alienates the users with the new system. Have you taken a Wireshark capture to determine what, exactly, is passing between the Mediant and the phone? You can't

Re: [sipx-users] Polycom 330 with Mediant100 - Incoming Call mutes the Active Call

2009-02-19 Thread milosz
what version of the mediant firmware are you running? have you done a packet capture to determine what the traffic looks like? debug syslog capture from the mediant? sipx call trace? all these things can help you isolate the problem. On Thu, Feb 19, 2009 at 3:15 PM, Cuneyt M