Re: [sipx-users] Question/issue regarding queues and extensions (ACD)

2012-08-13 Thread Matt White
Welcome! Post a sipx-trace for us to look at. First, make sure the Proxy and bridge logs are set at info and let the service restart. >From command line rotate the logs logrotate -f /etc/logrotate.d/sipxchange Then make a test call. then from the command prompt use the following command. sipx

[sipx-users] Question/issue regarding queues and extensions (ACD)

2012-08-13 Thread Arnon Clark
Hey folks, New user here and could use some sage advice. Testing out a new install, Sipx 4.4, and as best I can tell, we have everything configured correctly, agents can log into queues, calls come in fine through our gateway - Mediant 1000 - as well as outbound but when a call gets routed to