I'm sure everyone here loves my one sided conversations with myself :)
It was definitely the fact that the component below doesn't know how to 
find my windows certificate authority, or isn't asking the way it needs 
to be asked, etc. I don't expect this group to help me with that. Can 
you point me in the correct direction though? Is this an Apache 
question, openssl question, or something else?

Thanks,
Matthew

On 1/18/2010 4:56 PM, mkitchin.pub...@gmail.com wrote:
> Sorry for spreading this across multiple emails. It seems it may 
> definitely be the SSL certificate. I'm far from an expert in this, but 
> it looks like it can't figure out where to go to verify the the SSL 
> cert. I may have to abort and go back to the internal certificate I 
> guess. I don't have a clue what the correct (assuming it is possible) 
> way to fix this would be.
>
> "2010-01-18T22:49:30.483308Z":1:KERNEL:ERR:nshpbx1.sipx.voip:pid-32405:739B5C30:mediaservercgi:"OsSSL::verifyCallback
>  
> invalid certificate at depth 0\n       error='unable to get local 
> issuer certificate'\n       
> issuer='/DC=net/DC=dsi-corp/CN=nshsubject='/C=US/ST=TN/L=Davidson/O=DSI/OU=VoIP
>  
> Services/CN=nshpbx1.sipx.voip/emailaddress=matt...@munged.com'"
> "2010-01-18T22:49:30.483508Z":2:KERNEL:ERR:nshpbx1.sipx.voip:pid-32405:739B5C30:mediaservercgi:"OsSSLConnectionSocket
>  
> SSL_connect failed: :\n   SSL error: 1 
> 'error:00000001:lib(0):func(0):reason(1)'"
> "2010-01-18T22:49:30.483555Z":3:HTTP:ERR:nshpbx1.sipx.voip:pid-32405:739B5C30:mediaservercgi:"HttpMessage::get[4]
>  
> socket to 10.87.20.5:8443 not connected, retry 1 after 20ms"
> "2010-01-18T22:49:30.510936Z":4:KERNEL:ERR:nshpbx1.sipx.voip:pid-32405:739B5C30:mediaservercgi:"OsSSL::verifyCallback
>  
> invalid certificate at depth 0\n       error='unable to get local 
> issuer certificate'\n       
> issuer='/DC=net/DC=dsi-corp/CN=nshsubject='/C=US/ST=TN/L=Davidson/O=DSI/OU=VoIP
>  
> Services/CN=nshpbx1.sipx.voip/emailaddress=matt...@munged.com'"
> "2010-01-18T22:49:30.511007Z":5:KERNEL:ERR:nshpbx1.sipx.voip:pid-32405:739B5C30:mediaservercgi:"OsSSLConnectionSocket
>  
> SSL_connect failed: :\n   SSL error: 1 
> 'error:00000001:lib(0):func(0):reason(1)'"
> "2010-01-18T22:49:30.511042Z":6:HTTP:ERR:nshpbx1.sipx.voip:pid-32405:739B5C30:mediaservercgi:"HttpMessage::get[4]
>  
> socket to 10.87.20.5:8443 not connected, retry 2 after 40ms"
> "2010-01-18T22:49:30.552454Z":7:HTTP:ERR:nshpbx1.sipx.voip:pid-32405:739B5C30:mediaservercgi:"HttpMessage::get[4]
>  
> socket connection to 10.87.20.5:8443 failed, give up..."
>
>
> On 1/18/2010 4:37 PM, mkitchin.pub...@gmail.com wrote:
>> A little more info: I looked for active logfiles when I was 
>> attempting to make a change. httpd_access_log seems to have some 
>> relevent info. I'm at extension/user 0142. This is me trying to 
>> change my pin from 1000 to 2222 and it failing.
>>
>> [18/Jan/2010:16:34:22 -0600] nshpbx1.sipx.voip TLSv1 
>> DHE-RSA-AES256-SHA "GET 
>> /cgi-bin/voicemail/mediaserver.cgi?action=retrieve&lang=en&from=%22Matthew%2BKitchin%22%3Csip%3A0142%40sipx.voip%3E%3Btag%253D9C5A6426-922D8AF7
>>  
>> HTTP/1.0" 450
>> 127.0.0.1 - - [18/Jan/2010:16:34:22 -0600] "GET /vm_vxml/login 
>> HTTP/1.0" 200 9564
>> 127.0.0.1 - - [18/Jan/2010:16:34:22 -0600] "GET /vm_vxml/root 
>> HTTP/1.0" 200 3287
>> 127.0.0.1 - - [18/Jan/2010:16:34:26 -0600] "GET 
>> /cgi-bin/voicemail/mediaserver.cgi?action=login&extension=0142%40sipx.voip&pin=1000
>>  
>> HTTP/1.0" 200 511
>> [18/Jan/2010:16:34:26 -0600] 127.0.0.1 TLSv1 DHE-RSA-AES256-SHA "GET 
>> /cgi-bin/voicemail/mediaserver.cgi?action=login&extension=0142%40sipx.voip&pin=1000
>>  
>> HTTP/1.0" 511
>> 127.0.0.1 - - [18/Jan/2010:16:34:26 -0600] "GET /vm_vxml/mainmenu 
>> HTTP/1.0" 200 13651
>> 127.0.0.1 - - [18/Jan/2010:16:34:26 -0600] "GET /vm_vxml/root 
>> HTTP/1.0" 200 3287
>> 127.0.0.1 - - [18/Jan/2010:16:34:29 -0600] "GET /vm_vxml/changepin 
>> HTTP/1.0" 200 4334
>> 127.0.0.1 - - [18/Jan/2010:16:34:29 -0600] "GET /vm_vxml/root 
>> HTTP/1.0" 200 3287
>> 127.0.0.1 - - [18/Jan/2010:16:34:37 -0600] "GET 
>> /cgi-bin/voicemail/mediaserver.cgi?action=changepin&extension=0142%40sipx.voip&newpin=2222&pin=1000
>>  
>> HTTP/1.0" 200 149
>> [18/Jan/2010:16:34:37 -0600] 127.0.0.1 TLSv1 DHE-RSA-AES256-SHA "GET 
>> /cgi-bin/voicemail/mediaserver.cgi?action=changepin&extension=0142%40sipx.voip&newpin=2222&pin=1000
>>  
>> HTTP/1.0" 149
>>
>>
>>
>> On 1/18/2010 4:12 PM, mkitchin.pub...@gmail.com wrote:
>>> I'm not sure when this started, so I don't even want to guess as to 
>>> what might have caused it.
>>> When an user tries to change their PIN from the voice mail menu, it 
>>> fails and they hear this:
>>> "An error occurred while processing your request. Your personal 
>>> identification number is not changed. "
>>> I have not done anything out of the ordinary I can think of that 
>>> would cause this. Only recent change is moving to a different SSL cert.
>>> I found this:
>>> http://www.mail-archive.com/sipx-users@list.sipfoundry.org/msg06867.html 
>>>
>>> but I don;t think it applies to me in any way.
>>> [r...@nshpbx1 ~]# ll /var/sipxdata/mediaserver/
>>> total 8
>>> drwxr-xr-x 6 sipxchange sipxchange 4096 Jan 14 10:17 data
>>>
>>> Any ideas?
>>>
>>> Thanks as always,
>>> Matthew
>>>
>>> Sipx 4.0.4, sixbridge, Verizon VOIP, No firewall (not needed, 
>>> private connection), Polycom 450s and 550s - bootrom 4.2.1, firmware 
>>> 3.1.3C split.
>>
>

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