Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Kathleen Eccles
On Mon, 2010-03-01 at 14:11 -0500, Michael Scheidell wrote: > pwd > /var/log/sipxpbx > [r...@sip sipxpbx]# ls *.xml > ls: *.xml: No such file or directory > > You have to run merge-logs to make merged.xml merge-logs is in the sipXecs /bin dir, if that's not already on your path, add it. Run it

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Michael Scheidell
On 3/1/10 2:19 PM, Tony Graziano wrote: cd /var/log/sipxpbx merge-logs sipviewer merged.xml You need to "merge-logs" BINGO! -- Michael Scheidell, CTO Phone: 561-999-5000, x 1259 > *| *SECNAP Network Security Corporation * Certified SNORT Integrator * 2008-9 Hot Company Award Winner

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Tony Graziano
cd /var/log/sipxpbx merge-logs sipviewer merged.xml You need to "merge-logs" which creates the xml file. Don;t run sipviewer on the server since you can't, just grab the xml file, then run sipviewer on the PC and open the merged.xml file. On Mon, Mar 1, 2010 at 2:12 PM, Michael Scheidell wrot

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Michael Scheidell
stion if it was clearer what "this" > is... > > If you have the merged.xml file, there is a Windows version of sipviewer > available. > > don't have one, it won't make one, not with sipx-trace > You can get some information from: > http://sipx-wiki.calivia.com/index.php/Backup_and_Diagnostics#

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Michael Scheidell
pwd /var/log/sipxpbx [r...@sip sipxpbx]# ls *.xml ls: *.xml: No such file or directory cd /var/log/sipxpbx ls merged.xml ___ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscr

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Dale Worley
On Mon, 2010-03-01 at 13:41 -0500, Michael Scheidell wrote: > how do you do this if you don't have X? It would be easier to answer the question if it was clearer what "this" is... If you have the merged.xml file, there is a Windows version of sipviewer available. You can get some information fro

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Tony Graziano
On Mon, Mar 1, 2010 at 2:06 PM, Michael Scheidell wrote: > On 3/1/10 1:49 PM, Josh Patten wrote: > > sipviewer runs on windows too. Just get the merged.xml file via WinSCP. > > where does the merged.xml file live? > > > > > -- > Michael Scheidell, CTO > Phone: 561-999-5000, x 1259 > > *| *SECNAP

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Michael Scheidell
On 3/1/10 1:49 PM, Josh Patten wrote: sipviewer runs on windows too. Just get the merged.xml file via WinSCP. where does the merged.xml file live? -- Michael Scheidell, CTO Phone: 561-999-5000, x 1259 > *| *SECNAP Network Security Corporation * Certified SNORT Integrator * 2008-9 Hot C

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Michael Scheidell
might be a hint.. the handsets are not registered any more. one cisco 7960 and one polycom 650 I suppose if the handset isn't registered, it won't be able to make or receive calls :-) timestamp on /var/log//sipregistrar.log seems to match with when it stopped working. -- Michael Scheidell,

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Tony Graziano
Right. Create the merged.xml file, then take it to a windows PC and grab the sipviewer installer package from the PC. Please run top and see if you have any unusual CPU activuty before you reboot or restart services. On Mon, Mar 1, 2010 at 1:49 PM, Josh Patten wrote: > sipviewer runs on windows

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Josh Patten
sipviewer runs on windows too. Just get the merged.xml file via WinSCP. Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 3/1/2010 12:41 PM, Michael Scheidell wrote: how do you do this if you don't have X? (I have a dead sipx. no inbound, no outbound, no err

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Michael Scheidell
how do you do this if you don't have X? (I have a dead sipx. no inbound, no outbound, no errors, nothing logged, just won't dial. won't even dial the VMail system anymore) merging Exception in thread "main" java.awt.HeadlessException: No X11 DISPLAY variable was set, but this program performe

Re: [sipx-users] sipx server just stops working

2010-03-01 Thread Dale Worley
On Mon, 2010-03-01 at 08:42 -0500, Michael Scheidell wrote: > no logs, no alarms, and a reboot from cli fixes it. where do I start > diagnosing? Take a sipx-trace of a call that fails. Determine from the trace the component which is non-responding. Examine that component's log. Dale

[sipx-users] sipx server just stops working

2010-03-01 Thread Michael Scheidell
no logs, no alarms, and a reboot from cli fixes it. where do I start diagnosing? this started last week (no updates, no yum, no config changes, no itsp changes) can't make outbound calls, can't even call AA. can't receive inbound. (this is a call to the AA' /usr/sbin/tshark -p udp port 5060