Thanks for all the write in's. It has actually been very helpful to get many
varying
views.
In the end, I found help on the actual howto to force certificate
logins from one of the links posted. Unfortunately, I can't redirect ssh to
port 443
because I actually use https. Controlling the numbe
Thanks for your input but I'm afraid that this is not what we are
looking for - we already have a service support system.
What we are doing with email is simply to save the reps having to "file"
a load of emails. We tried manually but there are so many folders they
were often getting nto the
Perhaps you should look at some of the call logging systems - I am sure there
must be an open source one that you can contribute/build on.
Googling I found:
#
OTRS::Open Source Trouble Ticket System - Service Support System ...
The homepage of the OTRS Project (email management - helpdesk - trou
