Thank you very much for all your replies. You guys are tops! Close examination of the documentation and the back panel of the unit revealed two things: this model comes in two varieties, either 100/110/120V, or 220/230/240V. I've got the later, and I can set it to 240 through a dipswitch in the back. Now I know this model doesn't work at 11OV at all I'm not worried about its output being only 110V either. Once I sort out the plugs and sockets situation I should be good to go. And while I'm not particularly handy with this sort of thing, I also remembered I know a guy who's an electrician. He can expect a call soon :)
So this looks like the way to go. I still think I would have a good case for refund, but my time and sanity are worth to me more than being vindicated. I'd rather deal with plugs and cables than legalities and arguments. ---------------------------------------------------------------- "All I know is that I'm being sued for unfair business practices by Microsoft. Hello pot? It's kettle on line two..." - Michael Robertson, founder of Lindows ---------------------------------------------------------------- -- SLUG - Sydney Linux User Group Mailing List - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug