Well, her MacBook is working ok - it's just running the old OS 10.9.5 despite
installing the upgrade to Yosemite. On the desktop her hard drive appears
labelled as "untitled" but when logging on the MacBook is called by her name
"Judith Miller". "Untitled" contains applications, library, system
Sounds like her drive was erased, can you list th exact steps she took to
install?
Regards
Sam
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
Sam Mullen ACMT
+44 (0)7747778022
i...@macambulance.co.uk
www.macambulance.co.uk
MacAmbulance Ltd. is a re
Hi
I am helping a friend who knows even less about Macs than me. She wanted to
upgrade to Yosemite. All seemed to go well with the download until the restart
which reverted to the original OS. It appears that someone has renamed her
home drive "Untitled" (on her desktop at least). Might this be