Re: [sussex_mug] Helping friend with MacBookPro upgrade

2015-08-15 Thread Philip Tomlinson
Well, her MacBook is working ok - it's just running the old OS 10.9.5 despite installing the upgrade to Yosemite. On the desktop her hard drive appears labelled as "untitled" but when logging on the MacBook is called by her name "Judith Miller". "Untitled" contains applications, library, system

Re: [sussex_mug] Helping friend with MacBookPro upgrade

2015-08-15 Thread Sam - MacAmbulance
Sounds like her drive was erased, can you list th exact steps she took to install? Regards Sam MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen ACMT +44 (0)7747778022 i...@macambulance.co.uk www.macambulance.co.uk MacAmbulance Ltd. is a re

[sussex_mug] Helping friend with MacBookPro upgrade

2015-08-15 Thread Philip Tomlinson
Hi I am helping a friend who knows even less about Macs than me. She wanted to upgrade to Yosemite. All seemed to go well with the download until the restart which reverted to the original OS. It appears that someone has renamed her home drive "Untitled" (on her desktop at least). Might this be