Well, the upgrade to Yosemite seems to have worked - the problem seems to have
been that an Apple identity was needed to get Yosemite to run despite no
warning messages or requests appearing to tell us that. When I was confident
that the "No Name" drive was indeed the actual hard drive of the Ma
Yes but some of the usual Apps don't seem to exist (such as iPhotos). I opened
disk utility and there are two drive names: 250 Fujitsu MJA2 and Untitled, so
I'm assuming that "Untitled" is indeed the laptop's drive name. She has
forgotten her Apple ID. My next hunch is to rediscover this and sig
Is all her previous user data still there? Desktop/Documents etc
Regards
Sam
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
Sam Mullen ACMT
+44 (0)7747778022
i...@macambulance.co.uk
www.macambulance.co.uk
MacAmbulance Ltd. is a registered company i
Well, her MacBook is working ok - it's just running the old OS 10.9.5 despite
installing the upgrade to Yosemite. On the desktop her hard drive appears
labelled as "untitled" but when logging on the MacBook is called by her name
"Judith Miller". "Untitled" contains applications, library, system
Sounds like her drive was erased, can you list th exact steps she took to
install?
Regards
Sam
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
Sam Mullen ACMT
+44 (0)7747778022
i...@macambulance.co.uk
www.macambulance.co.uk
MacAmbulance Ltd. is a re
Hi
I am helping a friend who knows even less about Macs than me. She wanted to
upgrade to Yosemite. All seemed to go well with the download until the restart
which reverted to the original OS. It appears that someone has renamed her
home drive "Untitled" (on her desktop at least). Might this be
