"good" resellers?

2013-02-11 Thread Paul Griswold
Ok - I'm at my wits-end here. Can anyone give me a GOOD reseller for Softimage? I don't care where they're located. I just want someone who isn't running a business with carbon paper and rotary phones. I'm practically begging Autodesk to take my money and I just get the runaround at every turn.

Re: "good" resellers?

2013-02-11 Thread Eric Thivierge
You have to use the ones in your locality unfortunately. I think there is a list somewhere on the AD site and last I checked there was another one in NYC other than the one I think you're talking about. Eric Thivierge http://www.ethivierge.com On Mon,

Re: "good" resellers?

2013-02-11 Thread Raffaele Fragapane
You might be area restricted. Make sure you get in touch with AD about a reseller that was a needless chore to deal with though. They seriously need to get rid of the mandatory reseller BS, it's so early 90s. On Tue, Feb 12, 2013 at 9:18 AM, Paul Griswold < pgrisw...@fusiondigitalproductions.com>

Re: "good" resellers?

2013-02-11 Thread John Richard Sanchez
If you are in NYC Barry at VCA Fusion has been really good to me. J On Mon, Feb 11, 2013 at 6:27 PM, Raffaele Fragapane < raffsxsil...@googlemail.com> wrote: > You might be area restricted. > Make sure you get in touch with AD about a reseller that was a needless > chore to deal with though. > >

Re: "good" resellers?

2013-02-12 Thread Paul Griswold
I just received an email from the manager at the reseller with an apology for the runaround I've been getting. However, according to him, Autodesk does indeed require a signed paper contract. Apparently Autodesk believes its much easier for large studios to deal with resellers rather than have au

Re: "good" resellers?

2013-02-12 Thread Raffaele Fragapane
For a large enough studio having a sales contact on the same timeline is actually still beneficial, but it comes with a bit more than just being yanked around the yard faxing documents and making phonecalls. There are things like temp licenses, discussions you have and so on. That for small volume

Re: "good" resellers?

2013-02-12 Thread Daniel H
We are in Kansas City and we were working with a reseller out of Illinois whom AD directed us to years ago that we were "supposed" to be going through based on territory. They never contacted us for anything, ignored multiple requests for info, and even when we wanted to upgrade one of our licenses

Re: "good" resellers?

2013-02-12 Thread Steven Caron
yep, after moving from LA to SF i was able to keep the same reseller. On Tue, Feb 12, 2013 at 2:49 PM, Daniel H wrote: > > By the way, I now know that area restricted is a bunch of malarkey. You > can do business with any reseller you want to work with. > >