OT | Softimage Shotgun Interaction Crash

2014-01-14 Thread Mitchell Lotierzo
Hey list, Any fellow Shotgun users out there? One of my coworkers is encountering an issue where launching some of the Shotgun apps' UIs cause Softimage to crash; specifically the 'Loader' and 'Change Work Area' dialogs. The less complex UIs seem to launch fine. I know Shotgun has some form of PyQ

Re: OT | Softimage Shotgun Interaction Crash

2014-01-14 Thread Tony Barbieri
Hey Mitchell, I had some issues with Softimage 2014 and the included PySide build. It may be something similar with Softimage 2012. We had our own build of PySide for python 2.6 so I can't say for sure if that's the issue. The version that has been most stable for us is PySide with Qt 4.7.4. M

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Oscar Juarez
I had issues with crashes, also with the provided libraries, I compiled our own PySide and that way it works perfectly, it's for python 2.7.3 On Wed, Jan 15, 2014 at 5:24 AM, Tony Barbieri wrote: > Hey Mitchell, > > I had some issues with Softimage 2014 and the included PySide build. It > may

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Tony Barbieri
I did notify the folks at Shotgun about the issue and they will be fixing it. I assume you guys are on Windows? -tony On Wed, Jan 15, 2014 at 5:14 AM, Oscar Juarez wrote: > I had issues with crashes, also with the provided libraries, I compiled > our own PySide and that way it works perfectly,

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Mitchell Lotierzo
Hey guys, Thanks for replies. Yeah, we're on Windows. I'll look into compiling our own version of PySide and looking at our QT version. Thanks! On Wed, Jan 15, 2014 at 9:11 AM, Tony Barbieri wrote: > I did notify the folks at Shotgun about the issue and they will be fixing > it. I assume you

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Tony Barbieri
You could try using one of these downloads (which I ended up doing for python 2.7 and Softimage 2014 just so I could get something to test where our crashes were coming from): http://download.qt-project.org/official_releases/pyside/ -tony On Wed, Jan 15, 2014 at 10:58 AM, Mitchell Lotierzo wro

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Mitchell Lotierzo
Thanks for that Tony! :) So, the version that worked for you (PySide with Qt 4.7.4), did you replace the PySide and Qt libraries in the "tk-softimage" resources folder or did you strip them from the engine and just install your build of PySide per user? (Sorry for any newbie questions. I'm still

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Tony Barbieri
I did a hack quickly to test by replacing the ones in the Engine. If PySide is found in your environment then Toolkit will use that one over the included versions. We have a "bootstrap" process that all users funnel through so we can deploy code globally and setup the user's environment. We esse

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Mitchell Lotierzo
Cool. Thanks for the add. info. Tony! I tried installing 'PySide-1.1.1qt474.win-amd64-py2.7.exe' from the downloads page you provided (which I believe was the version that you said worked for you) and Softimage still crashes. It seems to be crashing after it creates the Qt parent window (according

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Tony Barbieri
Are you sure 2012 uses 2.7? I believe the python that ships with 2012 is python 2.6I could be wrong about that. On Wed, Jan 15, 2014 at 1:39 PM, Mitchell Lotierzo wrote: > Cool. Thanks for the add. info. Tony! > I tried installing 'PySide-1.1.1qt474.win-amd64-py2.7.exe' from the > downloads

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Tony Barbieri
Oh and if that is the case then importing QtCore would throw an exception which would cause Toolkit to default back to the included PySide thus causing the crash. If you want to ensure you are importing the correct version inside the script editor you can run: from PySide import QtCore, QtGui then

Re: OT | Softimage Shotgun Interaction Crash

2014-01-15 Thread Mitchell Lotierzo
Yeah, I should have checked this before, but the preference on his machine was set to not use the Python installed with Softimage. I checked that and tried again and all is well. Please ignore all the noise and thanks for all your help Tony! Mitch On Wed, Jan 15, 2014 at 12:44 PM, Tony Barbieri