Re: [SR-Users] [mohqueue] MOH service / A case with MOH queue

2017-06-30 Thread Robert Boisvert
Issam, Sorry, it is vacation season and I haven't been able to get back to you on this. I recommend that in addition to analyzing the SIP trace you also enable mohqueue debugging and look at the Kamailio logs (see http://kamailio.org/docs/modules/5.0.x/modules/mohqueue.html#rpc.debug). This will

Re: [SR-Users] [mohqueue] MOH service / A case with MOH queue

2017-06-14 Thread Issam
Hello Robert, Thank you for your response. Point 1 is crystal clear, just needed such confirmation. Point 2: Looking at the below trace, can't find anything wrong (except the 404 response for BYE at the end). Moreover, it looks to me that the INVITE gets positively completed, taking into account

Re: [SR-Users] [mohqueue] MOH service / A case with MOH queue

2017-06-13 Thread Robert Boisvert
Issam, mohqueue was designed to provide a way for unanswered calls to a call center or answer group to be dropped into a holding queue until it could be processed. While in queue an audio recording would be played for the caller and when a line was open to receive calls it could be directed out o

[SR-Users] [mohqueue] MOH service / A case with MOH queue

2017-06-12 Thread Issam Hambouz
Hello! I am exploring mohqueue module and have few questions: - Could it be used to provide MOH service for SIP endpoints? I am aware that its main functionality is to queue calls (along playing a MOH for queued calls) and provides a mechanism to retrieve calls (FIFO), but I had the impression, r