> On 9 May 2019, at 11:37, Daniel Tryba wrote:
>
> On Thu, May 09, 2019 at 10:15:16AM +0100, Mark Boyce wrote:
>> We???ve been asked a few times recently if we can do screen-pop of
>> incoming calls (SalesForce CRM / Zoho Support) so that customers
>> details pop up on the display as calls are
On Thu, May 09, 2019 at 10:15:16AM +0100, Mark Boyce wrote:
> We???ve been asked a few times recently if we can do screen-pop of
> incoming calls (SalesForce CRM / Zoho Support) so that customers
> details pop up on the display as calls are delivered. Similarly
> ???click to dial??? from such syst
Or to be more precise: what is doing the calling in this scenario? The UA /
endpoint / call centre platform / whatever would be a more natural place to
provide this kind of higher-level, application-type functionality. Kamailio is
a piece of infrastructure plumbing.
You can intercept such event
Hi
We’ve been asked a few times recently if we can do screen-pop of incoming calls
(SalesForce CRM / Zoho Support) so that customers details pop up on the display
as calls are delivered. Similarly ‘click to dial’ from such systems.
Such integrations exist for many commercial soft switches lik
I think it’s worth asking exactly what kind of integration you have in mind.
Integrate where, to do what?
—
Sent from mobile, with due apologies for brevity and errors.
> On May 9, 2019, at 10:18 AM, Mark Boyce wrote:
>
> Hi All
>
> Does anyone have any pointers for integrating Kamailio with
Hi All
Does anyone have any pointers for integrating Kamailio with CRMs (Dynamics /
Salesforce / Zoho) or native Windows? We’re looking for basic click to dial /
screen pop.
Thanks
Mark
--
Mark Boyce
Dark Origins Ltd___
Kamailio (SER) - Users Maili
