As messages similar to this one are (more or less) common, how about an enhancement:
If there is a login problem, the error message should clearly indicate that the problem might lie in the used service (a clear description of it should be presented, at least a useful support URL) Regards, David Balažic Lead Engineer www.comtrade.com > -----Original Message----- > From: Support [mailto:support-boun...@pidgin.im] On Behalf Of Brian Morrison > Sent: 20. November 2019 22:38 > To: support@pidgin.im > Subject: Re: Issue Logging Into Pidgin account > > On Wed, 20 Nov 2019 21:17:51 +0000 > "Hartman, David" <drhart...@hearst.com> wrote: > > > I am unable to log into my Pidgin account using the software. Is it > > possible that you are experiencing technical issues at the moment? > > Pidgin is a client which can use various messaging services, if you cannot > log in then you need to check the service in question. Pidgin the > project does not run any such service so it doesn't have accounts, this is a > peer support mailing list and we are also simply users of the > software. > > A little more information could help us to point you in the right direction. > If you can tell us which service you use someone here may be able > to suggest some action to find out what the problem is and potentially how to > correct the error. > > -- > > Brian > > _______________________________________________ > Support@pidgin.im mailing list > Want to unsubscribe? Use this link: > https://lists.pidgin.im/listinfo/support _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://lists.pidgin.im/listinfo/support
