Hi Carol, The easiest fix is to find the Virtual View installer package in your zip archive of the Window-Eyes apps (which I'm sure you have, smile) and simply have your brother reinstall it right overtop whatever he has installed or not installed on his machine.
Good luck, Rod Sent from Outlook for Windows -----Original Message----- From: Talk <talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com> On Behalf Of Carol and Roger via Talk Sent: June 1, 2019 11:30 AM To: Window-Eyes Discussion List <talk@lists.window-eyes.com> Cc: Carol and Roger <carogsm...@embarqmail.com> Subject: virtual viewer question Hi Group, I am not certain I am using the correct name for the app, but it is the one where one presses ctrl-alt-v to enable. My brother is the administrator for his pc. His wife also has her own desktop and login. On her side, pressing ctrl-alt-v opens the little app that allows one to read the screen. It works properly. On my brother's side, when he presses the keystrokes, he gets absolutely nothing. Can anyone give me suggestions for him to try? Thanks. His did work, but does not work today. Carol _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.window-eyes.com%2Foptions.cgi%2Ftalk-window-eyes.com%2Frod_hutton%2540hotmail.com&data=02%7C01%7C%7Ce8f9f865f4c647fa211e08d6e6a5f727%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636949997816390314&sdata=71DM9hysmn4Y2n620mkfCq%2B0d3NPXk7qsayCrSEqnck%3D&reserved=0. For subscription options, visit https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.window-eyes.com%2Flistinfo.cgi%2Ftalk-window-eyes.com&data=02%7C01%7C%7Ce8f9f865f4c647fa211e08d6e6a5f727%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636949997816390314&sdata=%2BRWVpj%2FoWo6EvVxAhPwnLWU6UkeIkXjD%2BQvDBgWSLSM%3D&reserved=0 List archives can be found at https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.window-eyes.com%2Fprivate.cgi%2Ftalk-window-eyes.com&data=02%7C01%7C%7Ce8f9f865f4c647fa211e08d6e6a5f727%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636949997816390314&sdata=KjFKsuJgZVsiT7Ky3w1mn%2BKvorPGRTh308wC46ixGgk%3D&reserved=0 _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com