Hi Carol,

The easiest fix is to find the Virtual View installer package in your zip 
archive of the Window-Eyes apps (which I'm sure you have, smile) and simply 
have your brother reinstall it right overtop whatever he has installed or not 
installed on his machine.

Good luck,

Rod

Sent from Outlook for Windows

-----Original Message-----
From: Talk <talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com> On 
Behalf Of Carol and Roger via Talk
Sent: June 1, 2019 11:30 AM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: Carol and Roger <carogsm...@embarqmail.com>
Subject: virtual viewer question

Hi Group,

I am not certain I am using the correct name for the app, but it is the one 
where one presses ctrl-alt-v to enable.  My brother is the administrator for 
his pc.  His wife also has her own desktop and login.  
On her side, pressing ctrl-alt-v opens the little app that allows one to read 
the screen.  It works properly.  On my brother's side, when he presses the 
keystrokes, he gets absolutely nothing.  Can anyone give me suggestions for him 
to try?  Thanks. His did work, but does not work today.

Carol

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