Re: [OSM-talk] Reporting routing problems

2015-06-01 Thread Bryce Nesbitt
On Thu, May 28, 2015 at 4:14 PM, Clifford Snow cliff...@snowandsnow.us wrote: Notes provides that feedback as long as the poster was logged in. Notes are often missing three things: the feedback mechanism, the route origin destination, and a clear description of the problem. Improvement to

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Clifford Snow
On Thu, May 28, 2015 at 2:54 PM, Daniel Koć daniel@koć.pl wrote: Yes, I did it. But it means it's another complexity to consider when reporting problems with their engine. I don't know how open.mapquest.org routing service is different (in terms of routing code) from what we have on OSM

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Paul Norman
On 5/28/2015 11:25 AM, Daniel Koć wrote: With MapQuest it was much harder to find how can I report another bug. Finally I have found Residential Map or Route Errors link on Support page ( https://support.mapquest.com/hc/en-us - looks like the link itself is dynamic, because it has issue

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Daniel Koć
W dniu 28.05.2015 23:11, Paul Norman napisał(a): On 5/28/2015 11:25 AM, Daniel Koć wrote: promises as to when we might get to this. Maybe our technical team should talk with theirs to make better feedback channel available? I would suggest reproducing the issue on open.mapquest.com and

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Daniel Koć
W dniu 28.05.2015 18:33, Janko Mihelić napisał(a): I'd like the following procedure: 4. Later a mapper clicks the note, and it shows the text and the problematic route. I'm also interested in 5. - standard procedure for reporting routing errors to engine operators. =} For OSRM I have

[OSM-talk] Reporting routing problems

2015-05-28 Thread Daniel Koć
I have encountered some routing errors using our main website, but while trying to report it, I've found nowhere I could do it on the website and Tom said there's only one way to report it - directly at respective routing providers. I will manage that, but I think we should have better

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Florian Lohoff
Hi Daniel, On Thu, May 28, 2015 at 11:15:34AM +0200, Daniel Koć wrote: I have encountered some routing errors using our main website, but while trying to report it, I've found nowhere I could do it on the website and Tom said there's only one way to report it - directly at respective routing

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Daniel Koć
W dniu 28.05.2015 11:45, Florian Lohoff napisał(a): Hi Daniel, On Thu, May 28, 2015 at 11:15:34AM +0200, Daniel Koć wrote: the current provider and maybe note on the map (in case this is a tagging problem). Typically there is no such thing as a route error. The engine consumes the OSM

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Clifford Snow
On Thu, May 28, 2015 at 3:00 AM, Daniel Koć daniel@koć.pl wrote: User wouldn't know it and that's why I proposed also a note. We (OSM+routing providers) should resolve it or reject if this is not the real problem or it's too hard/too esoteric (#WONTFIX), but there should be an easy way of

Re: [OSM-talk] Reporting routing problems

2015-05-28 Thread Janko Mihelić
I'd like the following procedure: 1. user makes a route and finds an error 2. There is a button Found an error in your route? 3. You click the button, and it behaves the same as the existing note button. You drag the pointer to the problematic part of your route and write you can't turn left