Hello Van Noord, KV> IT IS NOT ABOUT GMAIL. Please read the mails we exchanged. > I have been reading the thread. For practical purposes it is about > Gmail.
No. If you really read it, it is about that when a mail downloaded but not imported, let the user know it. Put it into their face. > I have hundreds of TB users in many countries around the world. I > teach them about the Log because I want them to be aware and > enabled, not controlled by ignorance. You dont see the point here. It is about John Doe, who buys TB from Cifnet with his credit card, and does not want to look at a 1-line pane at the bottom of his screen IF TB does not work as it is designed.. And even if he does, what does he see there? Please read Elliott's initial mail. Better, I paste his log: 19/11/2008, 19:46:31: FETCH - receiving mail messages 19/11/2008, 19:46:33: FETCH - Initiating TLS handshake 19/11/2008, 19:46:34: FETCH - Certificate S/N: 1A2280FB, algorithm: RSA (512 bits), issued from 29/10/2008 22:32:35 to 24/10/2028 22:32:35, for 1 host(s): pop.gmail.com. 19/11/2008, 19:46:34: FETCH - Owner: EN, pop.gmail.com. 19/11/2008, 19:46:34: FETCH - This certificate is self-issued. 19/11/2008, 19:46:34: FETCH - TLS handshake complete 19/11/2008, 19:46:34: FETCH - connected to POP3 server 19/11/2008, 19:46:35: FETCH - authenticated (plain) 19/11/2008, 19:46:35: FETCH - 3 messages in the mailbox, 3 new 19/11/2008, 19:46:36: FETCH - Received message from Mark Laridon <[EMAIL PROTECTED]>, size: 3065 bytes, subject: "Meeting Wednesday 3rd December" 19/11/2008, 19:46:36: FETCH - Received message from "Geoff Boult" <[EMAIL PROTECTED]>, size: 3640 bytes, subject: "VAT" 19/11/2008, 19:46:36: FETCH - Received message from Mark Laridon <[EMAIL PROTECTED]>, size: 3397 bytes, subject: "Re: VAT" !19/11/2008, 19:47:08: FETCH - could not store message (file name - C:\DOCUME~1\Davide\LOCALS~1\Temp\bat623.tmp) !19/11/2008, 19:47:43: FETCH - could not store message (file name - C:\DOCUME~1\Davide\LOCALS~1\Temp\bat624.tmp) !19/11/2008, 19:48:13: FETCH - could not store message (file name - C:\DOCUME~1\Davide\LOCALS~1\Temp\bat625.tmp) 19/11/2008, 19:48:13: FETCH - connection finished - 3 messages received Last line: oh, wow, 3 messages received? (That is what they see in that 1-line status window.) TB WAD? Everything is ok? Where in the hell is that 3 received mail??? Where it is described in the manual what that "FETCH - could not store message (file name - C:\DOCUME~1\Davide\LOCALS~1\Temp\bat623.tmp)" means? Huh??? I dont remember such section. You teach your TB customers (not really TB customers, I am sure, they dont pay _only_ for TB) this too???? I am sarcastic? Yes, you bet. My intention is to make TB better. If it needs sarcasm, let's go that way. > On the _very rare_ occasion that a message doesn't download they > know where to look for the reason, and, can view all of the account > activity. How can you differentiate between: a.) connection is ok, but mails cannot be imported or b.) everything was ok? Check the log all the time? > Also, all users are taught how to use the webmail > interface for their account(s). Why the hell is this important here? I know only one reason: you want to show how great you are. Ok, I send you a pin for this. > How many times have you, or another user, had this problem with a > service other than Gmail? This is what shows your ignorance. When a bug detected, that should be corrected. Even if the chance that bug causing a problem is slim. That is called good programming attitude. I repeat: if the bug DETECTED and known. And please, can we finally forget GMail??? > It was Gmail that started this thread. It is still about Gmail with > a miniscule need for this using other providers. So, if somebody would cut your phone and internet lines, what would you say if your provider would say: Sir, it just affects you, so who cares...? You are totally ignorant... > I am not against an error message for non-downloadable messages. I > am totally against a large _red_ panic message as you suggest. Ok, it can be blue if that helps. :) Vili ________________________________________________________ Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html
