Dear Mary,
Tuesday, November 5, 2002 at 11:11:06 PM you wrote: MB> I just want to reinforce your advice to Britt Malka, which in his last MB> post he seemed to be taking rather lightheartedly. I am not sure that I quite understand what you are saying here, but perhaps it is me, you are referring to, saying "he". I am absolutely and very much a "she" ;-) And I didn't take any of your advice lightheartedly. I am sorry, if it sounded that way, it was certainly not my intention. MB> Then, TB would not accept the registration key. Oh, you forgot your MB> password. Oh, you don't know how to type. (Implications from Support MB> Team.) I happen to get this complaint from customers from time to time. I always try it out on my own system. If it works, I advice them to re-download the installation file, which normally does the trick. Once I had a customer that it didn't work for, and I was very confused. Until he remembered that he had been using a cracked version, and he had to un-install it first :-) MB> Listen to me, Britt Malka, and listen to Lourdes. We know what we are MB> talking about. TB Support Team should listen, also. I know you do. Sometimes, though, it could be hardware that does the problem. I have been using Nielsen software (query) on my old computer, and I had no problems, but it doesn't work at all on my new computer with all the same software as on the old one. Must be hardware, I guess, then. MB> Quit running off customers, blaming them and their hardware! :-) <vbg> I don't blame anybody. The only one here blaming anybody is you, who think you know what I am thinking. Which you don't, apparently. -- Kind regards, Britt Malka |\ /| | \__/ | \/ \/ | | \\ // \ / \/ ... I'll be right back.... ... www.malka.it - www.malka.dk - www.supermalka.dk ... Mailer: Ritlabs SecureBat! v1.61 (7BA406E8D52) under Windows 2000 5.0 ________________________________________________ Current version is 1.61 | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html