> maybe they could change setting of server, try to open account properties, > section Transport, hit Authentication of SMTP server button and change > setting there, if it helps.
Not sure which one you mean. I tried checking/unchecking both checkboxes, top and bottom, all permutations. Tried "Use specific settings" and entered my exact same e-mail password. Didn't try "Require secure authentication," but if regular authentication isn't working, I don't see how this could help. Still getting the same error. -- Amy Schneider Using The Bat! v4.2.42 on Windows XP 5.1 Build 2600 Service Pack 3) ________________________________________________ Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html