Urgent required *Remedy Developer / Architect* at VA for Direct client
Please send the resumes only on *s...@cy-tec.com* Title *Remedy SME/Architect* Location* McLean, VA (Face-Face Required)* Duration *6 Months+* * * The client is seeking a Senior Remedy Developer/Architect (7+ years) to provide Subject Matter Expertise on Remedy and the CMDB. The person should have a full understanding of Remedy AR Server, ITSM applications and the CMDB. The SME will be responsible for assisting in putting together a strategy for the use of Remedy, provide guidance around the product categorizations and the use of the CMDB. The person will need to have several years experience in ITIL and experience with Remedy implementations. The SME may also be required to assist with providing guidance on setup of access, managing licensing, reporting solutions, configuring Remedy, etc. The following are the various tasks the SME will be expected to assist with: 1.Understand current implementation of Remedy 2.Provide guidance for an out-of-box implementation of Remedy and the ITSM suite 3.Provide guidance on out-of-box implementation of the CMDB 4.Provide guidance on the out-of-box implementation of the ITSM suite including the following modules: Incident, Problem, Change, Asset, and SLM applications. 5.Provide guidance on reporting solutions, data federation and reconciliation. Knowledge of Remedy AR Server - versions 6.3 and higher, CMDB 1.0 and higher, ITSM 6.x and higher Person must have a detailed understanding of the functionality of Remedy and the ITSM suite, at an architectural level, be able to articulate a strategy for the out-of-box use of the tool suite, be knowledgeable about best practice usage of the tool, and have implemented Remedy in several large organizations. The person should have experience in all aspects of Remedy - including development, administration and configuration.In addition to solid technical skills it is also important to have excellent communication skills so that the candidate can assist with strategy presentations. Thanks and Regards Syed Muzaffer Ali CyberTec, Inc., Direct: (703) 544-3910
