No, I don't feel that way. After all we as teachers are in a service
"industry." What no
one is doing is defining what they each mean, although the tone sounds
demeaning, by
"customer service representatives." But, I can't get into an involved
discussion since
I'm leaving tomorrow for a two w
Yes, I get the same feelings. What is more annoying to me than the
students' expectations are the administration's explicit concurrence
that we as faculty should act as "customer service representatives".
Here at Utica College, it's palpable!
On Jun 14, 2007, at 9:58 AM, Bourgeois, Dr. Mart
