Sorry about using up the bandwidth, but this was just too great not to forward 
to TIPsters.

Kirsten

***************

The following is an excerpt from the July 1943 issue of Mass Transportation.  
This was serious and written for male supervisors of women in the work force 
during World War II - a mere 54 years ago. For those of you who find 
yourselves working inefficiently during the day, the solution will be found in 
#8.

Eleven Tips on Getting More Efficiency Out of Women Employees:

"There's no longer any question whether transit companies should hire women 
for jobs formerly held by men. The draft and manpower shortagehas settled that 
point. The important things now are to select the the most efficient women 
available and how to use them to the best dvantage.

Here are eleven helpful tips on the subject from Western Properties:

1. Pick young married women. They usually have more of a sense of 
responsibility than their unmarried sisters, they're less likely to be 
flirtatious, they need the work or they wouldn't be doing it, they still have 
the pep and interest to work hard and to deal with the public efficiently.

2. When you have to use older women, try to get ones who have worked outside 
the home at some time in their lives. Older women who have never contacted the 
public have a hard time adapting themselves and are inclined to be 
cantankerous and fussy. It's always well to impress upon older women the 
importance of friendliness and courtesy.

3. General experience indicates that "husky" girls - those who are just a 
little on the heavy side - are more even tempered and efficient than their 
underweight sisters

4. Retain a physician to give each woman you hire a special physical 
examination - one covering female conditions. This step not only protects the 
property against the possibilities of lawsuit, but reveals whether the 
employee-to-be has any female weaknesses which would make her mentally or 
physically unfit for the job.

5. Stress at the outset the importance of time - the fact that a minute or two 
lost here and there makes serious inroads on schedules. Until this point is 
gotten across, service is likely to be slowed up.

6. Give the female employee a definite day-long schedule of duties so that 
they'll keep busy without bothering the management for instructions every few 
minutes. Numerous properties say that women make excellent workers when they 
have their jobs cut out for them, but that they lack initiative in finding 
work themselves.

7. Whenever possible, let the inside employee change from one job to another 
at some time during the day. Women are inclined to be less nervous and happier 
with change.

8. Give every girl an adequate number of rest periods during the day. You have 
to make some allowances for feminine psychology. A girl has more confidence 
and is more efficient if she can keep her hair tidied, apply fresh lipstick 
and wash her hands several times a day.

9. Be tactful when issuing instructions or in making criticisms. Women are 
often sensitive; they can't shrug off harsh words the way men do. Never 
ridicule a woman - it breaks her spirit and cuts off her efficiency.

10. Be reasonably considerate about using strong language around women. Even 
though a girl's husband or father may swear vociferously, she'll grow to 
dislike a place of business where she hears too much of this.

11. Get enough size variety in operator's uniforms so that each girl can have 
a proper fit. This point can't be stressed too much in keeping women happy."

Kirsten L. Rewey
Department of Psychology
St. Mary's University of Minnesota
700 Terrace Heights, Box 1464
Winona, Minnesota  55987

(507) 457-6991

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