#27116: Usability Research: Onions - Mumbai -------------------------+-------------------------- Reporter: nyinz | Owner: nyinz Type: project | Status: assigned Priority: Medium | Milestone: Component: UX/Research | Version: Severity: Normal | Resolution: Keywords: ux-team | Actual Points: Parent ID: #27010 | Points: Reviewer: antonela | Sponsor: -------------------------+-------------------------- Changes (by antonela):
* status: new => assigned * cc: nyinz (removed) * owner: antonela => nyinz * reviewer: => antonela * type: defect => project Old description: > Methodology: See attached > Test: https://docs.google.com/document/d > /17KQUGURJ7FwnaYana_0lDskKHgV1PFvnAI-NnitPgRI > Where: Tor Meetup in Mumbai, India > Participants: Six (6) > Results: > > 1.Summary of demographics > 2.What users said > 3.Conclusion > > **1.** > The group consisted of 6 male users aged 20-50 > Most users are technologists that have a good understanding of tools and > how things work and hackers > The majority of users have not used Tor before > > **2.** > Q1 **What do you think you the onion means**? > > Most of the users relate this onion with a secure connection > Quote:“It’s a Money bag?” > > Q2 **Why do you think these icons are different**? > Most users said the 2nd onion (with a lock) indicates HTTPS indicating > that they understand that a level of security exists > > Q3 **What do you think this icon means**? > Most users say (confidently) that this icon means a security issue is > present. > > Q4 **What do you think this icon means**? > The majority of users feel its insecure and say Tor is not connected in > this web page. They could identify that a risk was implied with this > icon. > Quote: > “Something completely wrong” > > Q5 **Order these icons from less secure to more secure** > > Most users understand there are different levels of security and ordered > the icons correctly although it took a few seconds for each user to > respond > > **3.** > This group is only represented by male users therefore responses may not > accurately represent the Tor community in Mumbai. > User are familiar with the term HTTPS and have a good idea about what the > different icons represent in terms of security. New description: Methodology: [https://trac.torproject.org/projects/tor/attachment/ticket/27116/User%20testing%20.onion%20states%20icons%20Methodology.pdf See Attachments] Test: https://docs.google.com/document/d /17KQUGURJ7FwnaYana_0lDskKHgV1PFvnAI-NnitPgRI Where: Tor Meetup in Mumbai, India Participants: Six (6) **Results:** 1. Summary of demographics 2. What users said 3. Conclusion **1.** - The group consisted of 6 male users aged 20-50. - Most users are technologists that have a good understanding of tools and how things work and hackers. - The majority of users have not used Tor Browser before. **2.** Q1 What do you think the onion means? - Most of the users relate this onion with a secure connection - Quote: “It’s a Money bag?” Q2 Why do you think these icons are different? - Most users said the 2nd onion (with a lock) indicates HTTPS indicating that they understand that a level of security exists. Q3 What do you think this icon means? - Most users say (confidently) that this icon means a security issue is present. Q4 What do you think this icon means? - The majority of users feel its insecure and say Tor is not connected to this web page. They could identify that a risk was implied with this icon. - Quote: “Something completely wrong” Q5 Order these icons from less secure to more secure - Most users understand there are different levels of security and ordered the icons correctly although it took a few seconds for each user to respond. **3.** This group is only represented by male users, therefore, responses may not accurately represent the Tor community in Mumbai. Users are familiar with the term HTTPS and have a good idea about what the different icons represent in terms of security. -- -- Ticket URL: <https://trac.torproject.org/projects/tor/ticket/27116#comment:1> Tor Bug Tracker & Wiki <https://trac.torproject.org/> The Tor Project: anonymity online
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