Re: [SlimDevices: Touch] Piss poor customer service

2011-08-18 Thread flemo
I have since installed http://www.vistumbler.net/ and followed the start up procedure as suggested. I'll monitor it and see if that makes much difference. I'm still waiting for the new software release 7.6.1, has there been any news regarding it's release date? The wifi signal strength varies

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-18 Thread garym
flemo;650823 Wrote: I have since installed http://www.vistumbler.net/ and followed the start up procedure as suggested. I'll monitor it and see if that makes much difference. I'm still waiting for the new software release 7.6.1, has there been any news regarding it's release date?

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-13 Thread bluegaspode
You might also wait just one more week. Developers have announced that 7.6.1 will be ready (if everything works out) in the middle of next week, so if one does not want to spend too much time on fixing it might be easier to live with the current flaws just a little bit longer. Let's keep our

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-13 Thread flemo
Hi Guys, Thanks for the input. I may wait then until next week when the new software is released. Will there be an official announcement by Logitech when it's released? My computer is hard wired to the router/modem. Cheers. -- flemo

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-13 Thread aubuti
flemo;649477 Wrote: Will there be an official announcement by Logitech when it's released? It is usually announced in these forums (for example, look at the first entry on this page, announcing 7.6.0: http://forums.slimdevices.com/forumdisplay.php?f=2). You should also see notification in the

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-13 Thread Mnyb
flemo;649477 Wrote: My computer is hard wired to the router/modem. Cheers. had to ask this,it is a common cause for trouble, to figure out what is the problem we have to weed out whats not a problem . If you are so inclined you could test to wire the player too temporarily, note that

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-12 Thread wesman
flemo;649097 Wrote: Hi Gary, thanks for that. I'll give it a go a bit later today and let you know the result. With your suggested downloads, (http://downloads.slimdevices.com/nightly/?ver=7.6) do use the version at the top of the list, and (http://www.vistumbler.net/) do I use the V10 or

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-12 Thread Mnyb
the info page in settings from the webpage for squeezeboxserver will also tell the wifi strength . is the PC also on wifi ? Do you download a lot of stuff while trying tomplay music . It is good practice ti wire the serving PC to the router. another indicator of bad wifi performance is if a

[SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread flemo
I purchased a SBT after reading all the glowing reviews on various forums. I am pissed off with this product and appalled at the lack of support and information from Logitech. I use mine exclusively for internet radio. I have found with the latest software upgrade it has become very unstable

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread garym
flemo;648963 Wrote: I purchased a SBT after reading all the glowing reviews on various forums. I am pissed off with this product and appalled at the lack of support and information from Logitech. I use mine exclusively for internet radio. I have found with the latest software upgrade it

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread ghostrider
Sounds like you just want to piss and moan and don't really want help, which is what this forum is for. You know how to get a refund, just contact the seller you bought it from. 7.6 has some problems but there are later, nightly releases that address the issues. If you would look around this

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread toby10
You must return it from where you purchased it, assuming you are within that retailers return period (usually 30 days). -- toby10 toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread:

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread castalla
I sort of sympathise with the OP's frustration. I recently bought a Touch - was absolutely amazed and delighted by it ... until 7.6 came out. I've struggled with eccentric Reviva radios for years, so I'm resigned to dealing with wonky firmware updates. There's no doubt that 7.6 has introduced

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread garym
flemo;649081 Wrote: I tried to get help and have searched through this and other forums for advise.Many have complained about similar issues but nobody seems to have been able to resolve them. All I have left is to piss and moan and try and get a refund. How would you suggest I fix this

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread flemo
garym;649082 Wrote: OK. Let's start over. Step 1, provide us with some detail. For example, are you using mysqueezebox.com or running SbS on your own computer (or NAS). If so, what operating system, what version of SbS (7.6.0 ?). How is the Touch connected (wifi or ethernet)? And next,

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread garym
flemo;649087 Wrote: Hi Gary, As I said I have only used it for internet radio and have not ventured any further because it has always been unreliable and unstable. I also have very little computer skills and limited knowledge with computer speak. I purchased it mid June 2011 and not

Re: [SlimDevices: Touch] Piss poor customer service

2011-08-11 Thread flemo
garym;649091 Wrote: try this first. Download 7.6.1 from here and install. http://downloads.slimdevices.com/nightly/?ver=7.6 After this is all done, install this program (or something similar) and make sure your WIFI channel is not the same as nearby channels.