Public bug reported:
Internal speakers - no sound
Headphones (jack) no sound
HDMI sound works while connected to external monitor, there are some minor
quality issues
Ubuntu 22.04 kernel 6.5.0-15-generic on Huawei Matebook 14D
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:39:17 2024
InstallationDate: Installed on 2023-07-13 (200 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: acp - acp
Symptom_Type: No sound at all
Title: [HDA-Intel - HD-Audio Generic, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/11/2023
dmi.bios.release: 1.8
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.08
dmi.board.asset.tag: N/A
dmi.board.name: KLVL-WXXW-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.8
dmi.modalias:
dmi:bvnHUAWEI:bvr1.08:bd01/11/2023:br1.8:efr1.8:svnHUAWEI:pnKLVL-WXXW:pvrM1010:rvnHUAWEI:rnKLVL-WXXW-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC100:
dmi.product.family: MateBook 14
dmi.product.name: KLVL-WXXW
dmi.product.sku: C100
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2051573
Title:
[HDA-Intel - HD-Audio Generic, playback] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Internal speakers - no sound
Headphones (jack) no sound
HDMI sound works while connected to external monitor, there are some minor
quality issues
Ubuntu 22.04 kernel 6.5.0-15-generic on Huawei Matebook 14D
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:39:17 2024
InstallationDate: Installed on 2023-07-13 (200 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: acp - acp
Symptom_Type: No sound at all
Title: [HDA-Intel - HD-Audio Generic, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/11/2023
dmi.bios.release: 1.8
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.08
dmi.board.asset.tag: N/A
dmi.board.name: KLVL-WXXW-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.8
dmi.modalias:
dmi:bvnHUAWEI:bvr1.08:bd01/11/2023:br1.8:efr1.8:svnHUAWEI:pnKLVL-WXXW:pvrM1010:rvnHUAWEI:rnKLVL-WXXW-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC100:
dmi.product.family: MateBook 14
dmi.product.name: KLVL-WXXW
dmi.product.sku: C100
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
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https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2051573/+subscriptions
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