Public bug reported: This is only an issue if the headphones are plugged in before boot. If I unplug/plug the headphone jack the audio works just fine.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18 Uname: Linux 4.15.0-46-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: strassek 1732 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Apr 1 21:53:00 2019 InstallationDate: Installed on 2018-05-12 (324 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1309 F.... pulseaudio strassek 1732 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [XPS 13 9350, Realtek ALC3246, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/01/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.3 dmi.board.name: 0YT4WT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.3:bd03/01/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn0YT4WT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1822716 Title: [XPS 13 9350, Realtek ALC3246, Black Headphone Out, Front] No sound at all if headphones are plugged in before boot Status in alsa-driver package in Ubuntu: New Bug description: This is only an issue if the headphones are plugged in before boot. If I unplug/plug the headphone jack the audio works just fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-46.49-generic 4.15.18 Uname: Linux 4.15.0-46-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: strassek 1732 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Apr 1 21:53:00 2019 InstallationDate: Installed on 2018-05-12 (324 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1309 F.... pulseaudio strassek 1732 F.... pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [XPS 13 9350, Realtek ALC3246, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/01/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.3 dmi.board.name: 0YT4WT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.3:bd03/01/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn0YT4WT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9350 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1822716/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp