Public bug reported: I dont know much about computers but im willing to learn, and my Inglis is not that good, sorry for that. i hope you can figure it out!
:~$ lsb_release -rd Description: Ubuntu 16.04.4 LTS Release: 16.04 :~$ apt-cache policy pkgname N: Unable to locate package pkgname I bought a laptop asus transformer book t101ha-gr03ot, windows 10 pre installed. soundcard: intel sst Audio Device (WDM), Realtek 12s Audio Codec. The first thing i did after the basic windows startup, i installed ubuntu as dual boot. the installation went almost fine, i discovered the problem that there is no sound, totally no sound even by startup ubuntu. So i tried some things, like installed alsa mixer, but i get a error. "An error occurred while loading or saving configuration information for GNOME ALSA Mixer. Some of your configuration settings may not work properly." no further details. When i open it in terminal ~$ gnome-alsamixer it gives me this: ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC L1 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC L2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC R1 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC R2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono DMIC L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono DMIC R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC L2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC R2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC1 Digital Volume Control Func"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC1 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC1 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "IF2 ADC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "PDM1 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "PDM1 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC1 Swap Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC2 Swap Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC3 Swap Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC1 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC1 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC2 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC2 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Stereo1 ADC1 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Stereo1 ADC2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Stereo1 DMIC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "VAD ADC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in0_0"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in0_1"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in1_0"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in1_1"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 0"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 1"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 2"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 3"! I don't know what to do anymore, it would be nice to have sound, help me out please. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jessie 1497 F.... qasmixer CurrentDesktop: Unity Date: Tue Mar 13 23:35:21 2018 InstallationDate: Installed on 2018-03-09 (4 days ago) InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228) PackageArchitecture: all PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/24/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: T101HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: T101HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 32 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT101HA.303:bd01/24/2017:svnASUSTeKCOMPUTERINC.:pnT101HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT101HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct32:cvr1.0: dmi.product.family: T dmi.product.name: T101HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1755621 Title: audio alsamixer Status in alsa-driver package in Ubuntu: New Bug description: I dont know much about computers but im willing to learn, and my Inglis is not that good, sorry for that. i hope you can figure it out! :~$ lsb_release -rd Description: Ubuntu 16.04.4 LTS Release: 16.04 :~$ apt-cache policy pkgname N: Unable to locate package pkgname I bought a laptop asus transformer book t101ha-gr03ot, windows 10 pre installed. soundcard: intel sst Audio Device (WDM), Realtek 12s Audio Codec. The first thing i did after the basic windows startup, i installed ubuntu as dual boot. the installation went almost fine, i discovered the problem that there is no sound, totally no sound even by startup ubuntu. So i tried some things, like installed alsa mixer, but i get a error. "An error occurred while loading or saving configuration information for GNOME ALSA Mixer. Some of your configuration settings may not work properly." no further details. When i open it in terminal ~$ gnome-alsamixer it gives me this: ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC L1 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC L2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC R1 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono ADC R2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono DMIC L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Mono DMIC R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC L2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC R2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC1 Digital Volume Control Func"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC1 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "DAC1 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "IF2 ADC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "PDM1 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "PDM1 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC1 Swap Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC2 Swap Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 ADC3 Swap Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC1 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC1 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC2 L Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "RT5645 IF1 DAC2 R Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Stereo1 ADC1 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Stereo1 ADC2 Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "Stereo1 DMIC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "VAD ADC Mux"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in0_0"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in0_1"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in1_0"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_in rx deinterleaver codec_in1_1"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 0"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 1"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 2"! ** (gnome-alsamixer:6084): WARNING **: gam_toggle_get_state (). No idea what to do for mixer element "codec_out tx interleaver slot 3"! I don't know what to do anymore, it would be nice to have sound, help me out please. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13 Uname: Linux 4.13.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jessie 1497 F.... qasmixer CurrentDesktop: Unity Date: Tue Mar 13 23:35:21 2018 InstallationDate: Installed on 2018-03-09 (4 days ago) InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228) PackageArchitecture: all PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/24/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: T101HA.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: T101HA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 32 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT101HA.303:bd01/24/2017:svnASUSTeKCOMPUTERINC.:pnT101HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT101HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct32:cvr1.0: dmi.product.family: T dmi.product.name: T101HA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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