Public bug reported:
While working through the printer install process
The printer was found and correctly identified as DCP-7065DN
However the list of drivers offered did not include this and recommended
driver DCP-7045N which did not work.
Experimenting with choosing and finally choosing DCP-8065DN did work and the
printer functions properly just blind luck.
What I expected was to be offered the correct driver by name.
This may be an error in naming or transcription; not sure.
Very frustrating, to be sure and took a fair amount of work to find the right
driver.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Aug 1 02:14:11 2014
InstallationDate: Installed on 2014-06-01 (60 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat: device for Brother-DCP-7065DN:
dnssd://Brother%20DCP-7065DN._pdl-datastream._tcp.local/
MachineType: LENOVO 10117
Papersize: letter
PpdFiles: Brother-DCP-7065DN: Brother DCP8065DN for CUPS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic
root=UUID=f4e792d4-f621-4310-bd0f-99182ad4edcd ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: I7KT31AUS
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 STD
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.modalias:
dmi:bvnLENOVO:bvrI7KT31AUS:bd11/05/2013:svnLENOVO:pn10117:pvrLenovoH535:rvnLENOVO:rn:rvr31900058STD:cvnLENOVO:ct3:cvr:
dmi.product.name: 10117
dmi.product.version: Lenovo H535
dmi.sys.vendor: LENOVO
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug trusty
** Patch added: "shows printer with different driver chosen that does work"
https://bugs.launchpad.net/bugs/1351238/+attachment/4167231/+files/Screenshot%20from%202014-08-01%2002%3A26%3A22.png
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https://bugs.launchpad.net/bugs/1351238
Title:
Install problem Brother-DCP 7065DN
Status in “cups” package in Ubuntu:
New
Bug description:
While working through the printer install process
The printer was found and correctly identified as DCP-7065DN
However the list of drivers offered did not include this and recommended
driver DCP-7045N which did not work.
Experimenting with choosing and finally choosing DCP-8065DN did work and the
printer functions properly just blind luck.
What I expected was to be offered the correct driver by name.
This may be an error in naming or transcription; not sure.
Very frustrating, to be sure and took a fair amount of work to find the right
driver.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Aug 1 02:14:11 2014
InstallationDate: Installed on 2014-06-01 (60 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat: device for Brother-DCP-7065DN:
dnssd://Brother%20DCP-7065DN._pdl-datastream._tcp.local/
MachineType: LENOVO 10117
Papersize: letter
PpdFiles: Brother-DCP-7065DN: Brother DCP8065DN for CUPS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic
root=UUID=f4e792d4-f621-4310-bd0f-99182ad4edcd ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: I7KT31AUS
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 STD
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.modalias:
dmi:bvnLENOVO:bvrI7KT31AUS:bd11/05/2013:svnLENOVO:pn10117:pvrLenovoH535:rvnLENOVO:rn:rvr31900058STD:cvnLENOVO:ct3:cvr:
dmi.product.name: 10117
dmi.product.version: Lenovo H535
dmi.sys.vendor: LENOVO
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