[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-11 Thread Niklas Wenzel
This happened again yesterday. With GOOD network connection!!! But this time I was able to fetch the log file using the command Matthias posted. ** Description changed: + When sending text messages, Ubuntu displays the loading spinner forever. + In the provider's monthly reports, I can see that

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-05 Thread Matthias Apitz
this is how the SMS could be monitored on sending to the modem, but only online or short after the sending: root@ubuntu-phablet:/home/phablet# /system/bin/logcat -b radio | tee /tmp/radio.out (btw: one should better use: /system/bin/logcat -b radio -v time to get as well the timestamps) ...

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-03 Thread Alfonso Sanchez-Beato
What brings my attention here is that apparently the receiver is seeing only one message (comment #7). It is possible that the receiver phone detects receiving 2 messages that are exactly the same and shows only one, but I would say that is not usual. I would like to know if in some case the

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-03 Thread Niklas Wenzel
@Alfonso: Thank you very much for your response. I really hope that this will be fixed soon because I agree with your comment from the mailing list that this is worrying. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-03 Thread Matthias Apitz
the AT chats can be monitored online from the ring buffers with: $ sudo /system/bin/logcat -b radio but this does not help to analyze weeks later what was going on :-( -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-02 Thread Niklas Wenzel
Thank you for your reply, Matthias! There is only one line in the database per message. Both rows have a messageStatus of 4 which seems to be correct. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to telephony-service in

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-02 Thread Niklas Wenzel
a) I sent one SMS every time. b) Those were short enough to be sent as one SMS by the provider. c) The receivers' phones are displaying only one SMS. d) The MySQL database has only one entry both times. For the first screenshot its timestamp is 2015-07-12T19:31:58.664 for the second one it

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-02 Thread Matthias Apitz
comparing the database timestamps and the provider times (from the screenshots) we see: databaseprovider 19:31:58.664 21:32:05 ... 21:32:45 11:31:17.015 13:31:21 ... 13:31:32 i.e. (ignoring the 2 hour diff due to TZ) it seems that the database timestamp is made when the SMS is

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-02 Thread Niklas Wenzel
Yes, after converting it to the right time zone (UTC+2) it becomes 21:31:58.664 21:32:05 ... 21:32:45 13:31:17.015 13:31:21 ... 13:31:32. As I remember seeing the phone trying to send it for a relatively long time on July 12th, it really seems as if there is some issue with queueing the

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-01 Thread Niklas Wenzel
The worst one. ** Attachment added: SMS.png https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4437379/+files/SMS.png -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to telephony-service in

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-01 Thread Niklas Wenzel
Another one. ** Attachment added: SMS2.png https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+attachment/4437380/+files/SMS2.png -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to telephony-service in

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-01 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: telephony-service (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to telephony-service in Ubuntu.

[Touch-packages] [Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

2015-08-01 Thread Matthias Apitz
What I do not fully understand is: AFAIK SMS is sent upstream to the provider with AT cmds, like this example: AT+CMGF=1 OK AT+CMGS=+49170xx CRThis is the text message. +CMGS: 4711 OK (+CMGF=1 is text mode, =1 PDU mode). The response from the provider could be OK or ERROR. Have you