[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Michi Henning
** Also affects: thumbnailer Importance: Undecided Status: New ** Summary changed: - Photos made with front camera sometimes are unavailable in gallery + Photos made with back camera sometimes are unavailable in gallery -- You received this bug notification because you are a member of

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Michi Henning
So neither re-start nor reboot fixes the problem? Can you please attach one or two of the images that fail? You can find them under ~phablet/Pictures/com.ubuntu.camera/... To get the photo off the device, connect the phone to a host via USB and run "adb pull /home/phablet/Pictures/com.ubuntu.camer

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Nicola
I made a mistake in the bug title! I'm talking about the back camera. The front camera always works fine! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to thumbnailer in Ubuntu. https://bugs.launchpad.net/bugs/1512257 Title:

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Nicola
never used the photo scope on my phone, but I can confirm: killing the gallery app (or restart the device) don't fix it. thanks! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to thumbnailer in Ubuntu. https://bugs.launchpad.ne

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Michi Henning
So, after a re-start, the thumbnails start showing up correctly? If so, there is nothing wrong with the photo itself, otherwise you'd never see a thumbnail at all for that photo. If not, there is something wrong with the photo, in which case attaching one of the non-working photos would hep. Also

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Michi Henning
Also, please let us know, when you see the non-working photos in the gallery app, whether you can get a working one with the photo scope. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to thumbnailer in Ubuntu. https://bugs.laun

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Michi Henning
Also, if you bring up the app switcher (long swipe from the right edge) and kill the gallery app (swipe up), and then re-start the gallery app, do the thumbnails appear? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to thumbnai

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Nicola
Hi Michi, the camera don't stop working, i can make more photos but all becomes unavaiable... and I must restart. sometimes it happens, sometimes not..so I don't know how to reproduce the issue using terminal too.. Maybe can be helpful if I send you a corrupt picture when the issue comes up ag

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Nicola
** Description changed: [Using Aquaris E.4.5] - Sometimes when I take a picture with the front camera it will appear with a "music icon" in the gallery (making it impossible to view) + Sometimes when I take a picture with the back camera it will appear with a "music icon" in the gallery (ma

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Michi Henning
Added camera-app. Nicola, are you saying that, at some point, the camera app stops working? Or is the camera-app working fine and you then don't see the thumbnail for a photo you have taken? Are you able to get a terminal session on the phone? If so, it would help us if you could send the logs fo

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Nicola
@Pat, negative I can't see them... let me know if I can help in some way -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to thumbnailer in Ubuntu. https://bugs.launchpad.net/bugs/1512257 Title: Photos made with front camera so

[Touch-packages] [Bug 1512257] Re: Photos made with front camera sometimes are unavailable in gallery

2015-11-02 Thread Michi Henning
** Also affects: camera-app Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to thumbnailer in Ubuntu. https://bugs.launchpad.net/bugs/1512257 Title: Photos made with front camera som