** Changed in: canonical-devices-system-image
Milestone: 13 => backlog
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https://bugs.launchpad.net/bugs/1532899
Title:
Group chat sometimes misses
** Changed in: canonical-devices-system-image
Status: In Progress => Confirmed
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Title:
Group chat
I took a stab at reproducing the fix Pat mentioned above on my Aquarius
E5. Long story short, it didn't work for me. Listing the steps below.
If anyone sees anything obviously amiss in my fix-attempt, please let me
know.
Steps I Took:
1.) Enable developer mode on my phone.
2.) Download nuntium
Hey Pat,
I'm happy to try this out on my own phone as an additional data point if
you think getting someone else to try out the fix might be helpful.
Though I'll have to dig around a bit to figure out how to build and swap
in a modified nuntium, as I'll admit I'm not familiar with that
component.
I built a new nuntium using golang v1.6 and the issue seems to have
disappeared, so perhaps a bug in Go not nuntium. We build with 1.3 in
the overlay which is 2 years and 1000s of fixes old.
** Changed in: canonical-devices-system-image
Status: Confirmed => In Progress
** Changed in:
I'm seeing this frequently.
I'm using the Aquarius E5, and am on AT's 2G network in the USA (if
that matters).
I'm happy to pull in logs from my phone if that would be helpful, though
it seems that the bugs reproducible enough that logs are easy to get.
Let me know.
If there's anything I can do
Changing priority as not used in markets served
** Changed in: canonical-devices-system-image
Importance: Critical => High
** Changed in: canonical-devices-system-image
Milestone: 12 => backlog
** Changed in: canonical-devices-system-image
Assignee: John McAleely (john.mcaleely) =>
Another symptom. If cellular data is off at the time an MMS is sent,
nuntium will not be notified and attempt to get the message. Receiving a
subsequent SMS message seems enough to trigger the pull however.
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Testing from today, 1 out of 10 failed on the download with unknown
server error, when retrying the particular download from the command
line it reports Bad gateway. Querying the other messages on all other
gateways simply reports the message is not found, which is correct as
the ack was delivered
Another symptom. The network interface on the device was busy at the
time two MMS were sent to it. Nuntium did not make any attempt to
retrieve them. After the network interface was not busy, a third message
was sent and all 3 messages were then received. (about 15 mins later)
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** Changed in: canonical-devices-system-image
Milestone: 11 => 12
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Title:
Group chat sometimes misses
I'm experiencing this bug too. My phone is a BQ Aquaris E5 HD Ubuntu
Edition. My phone service is Consumer Cellular, which I think uses the
AT network. I'd gladly post any log files if I knew how to access
them.
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Other symptoms
No message is received at all
A message shows up days later seemingly triggered by new messages being sent to
a group and not necessarily the same group
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** Changed in: canonical-devices-system-image
Assignee: Bill Filler (bfiller) => John McAleely (john.mcaleely)
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still debugging without success, most likely will not make ota10
** Changed in: canonical-devices-system-image
Milestone: ww08-2016 => 11
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: nuntium (Ubuntu)
Status: New => Confirmed
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: ubuntu-download-manager (Ubuntu)
Status: New => Confirmed
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Missed 4 of 17 messages yesterday
missed 1 of 2 today
The nuntium log looks about the same.
** Attachment added: "logs0207.zip"
https://bugs.launchpad.net/ubuntu/+source/messaging-app/+bug/1532899/+attachment/4566277/+files/logs0207.zip
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** Changed in: canonical-devices-system-image
Milestone: backlog => ww08-2016
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Title:
Group chat sometimes
Looking at the nuntium logs the failures always have the same progress count,
be interesting to see what was in those files
Successful downloads have larger files (> x00) with an upload response of size
37
2016/01/08 22:13:35 Starting download of
nuntium has not changed in latest two OTAs. Maybe udm has changed the
code returned when performing a valid upload?
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There has been 2 uploads of u-d-m within last month with the following changes:
ubuntu-download-manager (1.2+15.04.20151223.1-0ubuntu1) vivid; urgency=medium
.
* Recalculate the total download size after a redirection (LP:
#1450144)
.
ubuntu-download-manager
** Changed in: nuntium (Ubuntu)
Importance: High => Critical
** Changed in: ubuntu-download-manager (Ubuntu)
Importance: High => Critical
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This bug has likely been around for a long time. We noticed it some
months ago even though it wasn't filed. Very much doubt it has anything
to do with recent udm changes
> On Jan 12, 2016, at 2:56 AM, Alfonso Sanchez-Beato
> wrote:
>
> nuntium has not
Wondering if it could be a problem trying to upload while another download
is in progress.
I do see this in the upload log:
base_daemon.cpp:162] Timer must be stopped because we have 1downloa
ds.
On Tue, Jan 12, 2016 at 8:03 AM, Bill Filler
wrote:
> This bug has
I see errors dating back to 09/19/2015 on 5 different group chats.
I have logs back to June, interestingly no earlier errors but that could be
coincidence.
I believe a recent change has made this more obvious now that we report it as
Unknown, whereas before it was silently missed.
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If the download succeeds and its just the upload of an ack that fails,
why not ignore the upload error and deliver the message properly, at
least for a near term workaround?
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** Attachment added: "9d454e8dff12878113d91725fa5fb3f6.mms"
https://bugs.launchpad.net/ubuntu/+source/ubuntu-download-manager/+bug/1532899/+attachment/4548239/+files/9d454e8dff12878113d91725fa5fb3f6.mms
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This is very easy to reproduce for me, on At+t network. Not sure if it's
an operator issue, nuntium issue, or udm issue at this point. Here are
the steps to easily reproduce it for me:
1) from another phone (phone A), create a Group Chat message to your ubuntu
phone and one other phone
2) send
** Also affects: nuntium (Ubuntu)
Importance: Undecided
Status: New
** Also affects: ubuntu-download-manager (Ubuntu)
Importance: Undecided
Status: New
** Changed in: messaging-app (Ubuntu)
Status: New => Invalid
** Changed in: nuntium (Ubuntu)
Assignee:
So somehow our response is getting rejected, possibly because it's
malformed?
If you look at nuntium log for successful uploads, you always see the
message "Using deprecated Start header" before it sends the response.
But in the case where it fails, we never see this message.
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Actually see this error in .cache/ubuntu-upload-manager/ubuntu-upload-
manager.INFO
I0111 17:00:00.558549 20468 manager.cpp:134] Create MMS upload == {url:
http://mmsc.mobile.att.
net filePath:
/home/phablet/.cache/nuntium/store/9d454e8dff12878113d91725fa5fb3f6.m-notifyresp
.ind hostname:
Nuntium is signaling MessageAdded without "Sender", and the attachment file
contains "message not found".
In the nuntium log we can find the following message:
2016/01/11 14:16:18 Cannot upload m-notifyresp.ind encoded file
nuntium logs
** Attachment added: "nuntium.zip"
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1532899/+attachment/4548149/+files/nuntium.zip
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Logs from the day it last occured
** Attachment added: "logs.zip"
https://bugs.launchpad.net/ubuntu/+source/messaging-app/+bug/1532899/+attachment/4548128/+files/logs.zip
** Description changed:
This happened the last two times I received group chat messages. Several
messages were not
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