Public bug reported:
The sound just is extremely distorted after update to 18.04. Like an old
radio that's not picking up the station right. I saw a webpage about the
same device I am using and tried their solution. That didn't help at
all. Hope I didn't make things worse.
I saw a page that mentioned the lspci command. Based on that, I guess I
am using an Intel 82801 JD/DO audio card. One site said that requires an
snd_hda_intel driver, but all I could find in Synaptic Package Manager
was that an alsa driver and pulse audio were installed. Could the
correct driver have been removed with the new installation?
This computer has been kind of buggy as of late, but the audio had been
working. I had problems installing this OS. Mostly it seems to be
working otherwise though.
1) Description: Ubuntu 18.04.1 LTS
Release: 18.04
2) N: Unable to locate package pkgname
3) What you expected to happen: sound to work properly
4) What happened instead: sound distorted
Hope my attempt to fix it doesn't screw up the bug report.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: szettner 2030 F.... pulseaudio
CurrentDesktop: GNOME-Flashback:GNOME
Date: Wed Sep 5 03:07:08 2018
InstallationDate: Installed on 2017-06-28 (433 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: High background noise, or volume is too low
Title: [OptiPlex 760, Analog Devices AD1984A, Green Headphone Out, Front]
Background noise or low volume
UpgradeStatus: Upgraded to bionic on 2018-09-02 (2 days ago)
dmi.bios.date: 12/03/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0D517D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA01:bd12/03/2008:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0D517D:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 760
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1790816
Title:
Terrible sound after update to 18.04
Status in alsa-driver package in Ubuntu:
New
Bug description:
The sound just is extremely distorted after update to 18.04. Like an
old radio that's not picking up the station right. I saw a webpage
about the same device I am using and tried their solution. That didn't
help at all. Hope I didn't make things worse.
I saw a page that mentioned the lspci command. Based on that, I guess
I am using an Intel 82801 JD/DO audio card. One site said that
requires an snd_hda_intel driver, but all I could find in Synaptic
Package Manager was that an alsa driver and pulse audio were
installed. Could the correct driver have been removed with the new
installation?
This computer has been kind of buggy as of late, but the audio had
been working. I had problems installing this OS. Mostly it seems to be
working otherwise though.
1) Description: Ubuntu 18.04.1 LTS
Release: 18.04
2) N: Unable to locate package pkgname
3) What you expected to happen: sound to work properly
4) What happened instead: sound distorted
Hope my attempt to fix it doesn't screw up the bug report.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: szettner 2030 F.... pulseaudio
CurrentDesktop: GNOME-Flashback:GNOME
Date: Wed Sep 5 03:07:08 2018
InstallationDate: Installed on 2017-06-28 (433 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: High background noise, or volume is too low
Title: [OptiPlex 760, Analog Devices AD1984A, Green Headphone Out, Front]
Background noise or low volume
UpgradeStatus: Upgraded to bionic on 2018-09-02 (2 days ago)
dmi.bios.date: 12/03/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0D517D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA01:bd12/03/2008:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0D517D:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 760
dmi.sys.vendor: Dell Inc.
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