apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1847176/+attachment/5295292/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1847176 Title: [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: No Sound on laptop speaker after upgrading ubuntu 19.04 a few days ago. Soundcard is found in alsamixer but only "dummy" is available in gnome settings. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: pulseaudio 1:12.2-2ubuntu3 ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21 Uname: Linux 5.0.0-31-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Mon Oct 7 20:18:10 2019 EcryptfsInUse: Yes InstallationDate: Installed on 2017-11-25 (681 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: HDA-Intel - HDA Intel PCH Symptom_Jack: Speaker, Internal Title: [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card UpgradeStatus: Upgraded to disco on 2018-05-26 (499 days ago) dmi.bios.date: 08/07/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83A9 dmi.board.vendor: HP dmi.board.version: KBC Version 39.32 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/07/2017:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A9:rvrKBCVersion39.32:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Envy dmi.product.name: HP ENVY Laptop 13-ad1xx dmi.product.sku: 1KT13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.04 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=ec963f21-6d46-4fd7-a5b5-286e29729b6b InstallationDate: Installed on 2017-11-25 (681 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP ENVY Laptop 13-ad1xx Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-31-generic root=UUID=d203e9e9-3d32-4223-b420-e5ce61567401 ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21 RelatedPackageVersions: linux-restricted-modules-5.0.0-31-generic N/A linux-backports-modules-5.0.0-31-generic N/A linux-firmware 1.178.3 Tags: disco Uname: Linux 5.0.0-31-generic x86_64 UpgradeStatus: Upgraded to disco on 2018-05-26 (499 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 08/07/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83A9 dmi.board.vendor: HP dmi.board.version: KBC Version 39.32 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.13:bd08/07/2017:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A9:rvrKBCVersion39.32:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Envy dmi.product.name: HP ENVY Laptop 13-ad1xx dmi.product.sku: 1KT13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1847176/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
