Public bug reported:
After upgrading to 20.04, when audio source output is above average,
there are rhythmic clicking sounds. The audio quailty is also bad
compared to 19.10 and there are random low hissing and noises.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: realiti 7133 F.... pulseaudio
/dev/snd/controlC0: realiti 7133 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 24 14:23:03 2020
InstallationDate: Installed on 2020-02-10 (73 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:FW610 failed
Symptom_Card: ProFire 610 - FW610
Symptom_PulseAudioLog:
Nis 24 14:04:27 realiti-ubuntu dbus-daemon[1074]: [system] Activating via
systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.27' (uid=124 pid=1245
comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
Nis 24 14:04:33 realiti-ubuntu dbus-daemon[1074]: [system] Activating via
systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by
':1.69' (uid=1000 pid=1683 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
Nis 24 14:11:32 realiti-ubuntu dbus-daemon[1074]: [system] Activating via
systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by
':1.121' (uid=1000 pid=7133 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [DICE - FW610, playback] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
dmi.bios.date: 03/15/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3802
dmi.board.asset.tag: Default string
dmi.board.name: Z170-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1874707
Title:
[DICE - FW610, playback] Rhythmic Clicking sound after upgrading from
19.10 to 20.04
Status in alsa-driver package in Ubuntu:
New
Bug description:
After upgrading to 20.04, when audio source output is above average,
there are rhythmic clicking sounds. The audio quailty is also bad
compared to 19.10 and there are random low hissing and noises.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: realiti 7133 F.... pulseaudio
/dev/snd/controlC0: realiti 7133 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 24 14:23:03 2020
InstallationDate: Installed on 2020-02-10 (73 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:FW610 failed
Symptom_Card: ProFire 610 - FW610
Symptom_PulseAudioLog:
Nis 24 14:04:27 realiti-ubuntu dbus-daemon[1074]: [system] Activating via
systemd: service name='org.freedesktop.RealtimeKit1'
unit='rtkit-daemon.service' requested by ':1.27' (uid=124 pid=1245
comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
Nis 24 14:04:33 realiti-ubuntu dbus-daemon[1074]: [system] Activating via
systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by
':1.69' (uid=1000 pid=1683 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
Nis 24 14:11:32 realiti-ubuntu dbus-daemon[1074]: [system] Activating via
systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by
':1.121' (uid=1000 pid=7133 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [DICE - FW610, playback] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to focal on 2020-04-24 (0 days ago)
dmi.bios.date: 03/15/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3802
dmi.board.asset.tag: Default string
dmi.board.name: Z170-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3802:bd03/15/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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