apport information ** Attachment added: "PrintingPackages.txt" https://bugs.launchpad.net/bugs/1908334/+attachment/5444188/+files/PrintingPackages.txt
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1908334 Title: Printer managed wrongly in Settings -> Printers Status in cups package in Ubuntu: New Status in gnome-control-center package in Ubuntu: New Bug description: Settings -> Printers automatically adds "EPSON_L3160_Series" device but it is unusable. I cannot remove it as it keeps getting automatically added. It is also completely unusable and its "Printing Options" shows blank. "Printing Details" shows Address: null, Driver: "EPSON EPSON L3160 Series". When I search for printers it gets detected again, now as Name: "L3160", Address: "localhost" Driver: "EPSON L3160 Series, driverless". I guess these automatically detected drivers are fine because it is printing (although it also has some issues). Before adding this second one the first one is shown in the list of printing applications, but keeps saying "Retrieving information" status. After the second one is added, the first one disappears from the list in the applications, although it is still present in the Settings->Printers. 1. Don't know if this printer gets automatically re-added, or it just disappeares from the Settings UI when it is not actually deleted. Because CUPS web ui, and the applications are not showing the one that keeps comming back in the Settings->Printers ui 2. If it keeps getting re-added why is it not automatically set up as when I go Add... and click on it 3. When I wait a bit more in the Add... search, I get 3 printers (check attachement). The one that comes up immediately (the first one) is the working one from description above. But the third one also works. I guess all 3 point to the same physical printer. Why is this happening and can it be improved? --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-11-16 (395 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lpstat: device for EPSON_L3160_Series: implicitclass://EPSON_L3160_Series/ MachineType: HP OMEN by HP Laptop 17-cb0xxx NonfreeKernelModules: nvidia_modeset nvidia Package: gnome-control-center PackageArchitecture: amd64 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/EPSON_L3160_Series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/EPSON_L3160_Series.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-5.4.0-45-generic root=UUID=685e7294-a202-48c4-b8a9-ec45d45bfd01 ro quiet splash pci=nommconf vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-45-generic root=UUID=685e7294-a202-48c4-b8a9-ec45d45bfd01 ro quiet splash pci=nommconf vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55 Tags: focal Uname: Linux 5.4.0-45-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/05/2019 dmi.bios.vendor: AMI dmi.bios.version: F.16 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 8603 dmi.board.vendor: HP dmi.board.version: 45.38 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.16:bd09/05/2019:svnHP:pnOMENbyHPLaptop17-cb0xxx:pvr:rvnHP:rn8603:rvr45.38:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP OMEN dmi.product.name: OMEN by HP Laptop 17-cb0xxx dmi.product.sku: 7NG00EA#BED dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1908334/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
