Thanks for the bug report. 1. Please check that you haven't enabled any additional GNOME extensions in the 'Extensions' app. There should only be the three built-in ones. If you have more than that then try uninstalling or disabling them.
2. Next time the freeze happens, please then run this command in a Terminal window: journalctl -b-1 > prevboot.txt and attach the resulting text file here. 3. Please also check for any recent crashes using these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Summary changed: - Xorg freeze + Screen going black and not responding to input ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete ** Package changed: ubuntu => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1913217 Title: Screen going black and not responding to input Status in gnome-shell package in Ubuntu: Incomplete Bug description: Description: Ubuntu 20.04.1 LTS Release: 20.04 xorg: Installed: 1:7.7+19ubuntu14 Candidate: 1:7.7+19ubuntu14 Version table: *** 1:7.7+19ubuntu14 500 500 http://nl.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status Expecting: (usually after opening a new application): window to open Happened instead: Screen going black. System not responding to inputs. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.8.0-40.45~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-40-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.108 Wed Dec 11 11:06:58 PST 2019 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04) .proc.driver.nvidia.warnings.fbdev: Your system is not currently configured to drive a VGA console on the primary VGA device. The NVIDIA Linux graphics driver requires the use of a text-mode VGA console. Use of other console drivers including, but not limited to, vesafb, may result in corruption and stability problems, and is not supported. ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Jan 25 21:49:05 2021 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: nvidia-340, 340.108, 5.4.0-42-generic, x86_64: installed nvidia-340, 340.108, 5.8.0-40-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Occurs more often under certain circumstances GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 18) (prog-if 00 [VGA controller]) NVIDIA Corporation GT216M [GeForce GT 330M] [10de:0a29] (rev a2) (prog-if 00 [VGA controller]) Subsystem: Apple Inc. GT216M [GeForce GT 330M] [106b:00c7] InstallationDate: Installed on 2021-01-24 (1 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: Apple Inc. MacBookPro6,2 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-40-generic root=UUID=22238608-1c5f-40aa-a8f4-1fded14f6b84 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/13/2019 dmi.bios.release: 0.1 dmi.bios.vendor: Apple Inc. dmi.bios.version: 99.0.0.0.0 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-F22586C8 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro6,2 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-F22586C8 dmi.modalias: dmi:bvnAppleInc.:bvr99.0.0.0.0:bd06/13/2019:br0.1:svnAppleInc.:pnMacBookPro6,2:pvr1.0:rvnAppleInc.:rnMac-F22586C8:rvrMacBookPro6,2:cvnAppleInc.:ct10:cvrMac-F22586C8: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro6,2 dmi.product.sku: System SKU# dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1913217/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
