Here is the result of the "alsa-info" command : http://alsa- project.org/db/?f=f72a46f0471e72e11552b2b61d751a56c7e5afa4
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1981906 Title: [Nitro AN515-55, Realtek ALC295, Black Headphone Out, Right] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: I have a double boot : in Windows 11, the sound works just fine, with the speakers and with a headset plugged in. But in Ubuntu (my version is Ubuntu 22.04 LTS), the sound works fine with the speakers, but when i plug a headset in my jack port (computer model : Acer Nitro 5), I can hear the sound playing but there is a high hissing sound bothering me too. This hissing sound seems to briefly stop when a sound is played, before re-appearing. The volume of the sound has no impact on the volume of the hissing sound (which is playing even when the sound is at 0%). I tried playing with every volume playback gauge using the "alsamixer" terminal command, but it does'nt have any impact. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.15.0-41.44-generic 5.15.39 Uname: Linux 5.15.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: douve 6826 F.... pulseaudio /dev/snd/controlC1: douve 6826 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sat Jul 16 18:50:00 2022 InstallationDate: Installed on 2022-05-26 (50 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Right Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: None of the above Title: [Nitro AN515-55, Realtek ALC295, Black Headphone Out, Right] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/20/2021 dmi.bios.release: 2.6 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.06 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Stonic_CMS dmi.board.vendor: CML dmi.board.version: V2.06 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V2.06 dmi.ec.firmware.release: 2.5 dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.06:bd08/20/2021:br2.6:efr2.5:svnAcer:pnNitroAN515-55:pvrV2.06:rvnCML:rnStonic_CMS:rvrV2.06:cvnAcer:ct10:cvrV2.06:sku0000000000000000: dmi.product.family: Nitro 5 dmi.product.name: Nitro AN515-55 dmi.product.sku: 0000000000000000 dmi.product.version: V2.06 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1981906/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
