Public bug reported:
On Asus Zephyrus G14 2023, sound only comes out of the pair of tweeter
speaker. The woofer speaker does not produce any sound at all on either
on Analog Stereo, Analog Surround 4.0, or 2.1 configurations
1)
┌─[surfer@M5-RGV]-[~]
└──╼ $lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
)
2)
┌─[surfer@M5-RGV]-[~]
└──╼ $apt-cache policy pipewire
pipewire:
Installed: 0.3.65-3
Candidate: 0.3.65-3
Version table:
*** 0.3.65-3 500
500 http://id.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
3) The Woofer/rear speaker should produce sound
4) Sound only comes from the pair of tweeter speaker
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 6.3.5-060305-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: surfer 12877 F.... wireplumber
/dev/snd/controlC1: surfer 12877 F.... wireplumber
/dev/snd/controlC0: surfer 12877 F.... wireplumber
/dev/snd/seq: surfer 12875 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Mon Jun 5 12:47:29 2023
InstallationDate: Installed on 2023-05-31 (4 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2023
dmi.bios.release: 5.29
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: GA402XV.301
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GA402XV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 0.39
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrGA402XV.301:bd03/23/2023:br5.29:efr0.39:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG14GA402XV_GA402XV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA402XV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: "ROG Zephyrus G14"
dmi.product.name: ROG Zephyrus G14 GA402XV_GA402XV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lunar wayland-session
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2022881
Title:
No sound from Woofer speaker of Asus Zephyrus G14 2023
Status in alsa-driver package in Ubuntu:
New
Bug description:
On Asus Zephyrus G14 2023, sound only comes out of the pair of tweeter
speaker. The woofer speaker does not produce any sound at all on
either on Analog Stereo, Analog Surround 4.0, or 2.1 configurations
1)
┌─[surfer@M5-RGV]-[~]
└──╼ $lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
)
2)
┌─[surfer@M5-RGV]-[~]
└──╼ $apt-cache policy pipewire
pipewire:
Installed: 0.3.65-3
Candidate: 0.3.65-3
Version table:
*** 0.3.65-3 500
500 http://id.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
3) The Woofer/rear speaker should produce sound
4) Sound only comes from the pair of tweeter speaker
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 6.3.5-060305-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: surfer 12877 F.... wireplumber
/dev/snd/controlC1: surfer 12877 F.... wireplumber
/dev/snd/controlC0: surfer 12877 F.... wireplumber
/dev/snd/seq: surfer 12875 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Mon Jun 5 12:47:29 2023
InstallationDate: Installed on 2023-05-31 (4 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2023
dmi.bios.release: 5.29
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: GA402XV.301
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GA402XV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 0.39
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrGA402XV.301:bd03/23/2023:br5.29:efr0.39:svnASUSTeKCOMPUTERINC.:pnROGZephyrusG14GA402XV_GA402XV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGA402XV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: "ROG Zephyrus G14"
dmi.product.name: ROG Zephyrus G14 GA402XV_GA402XV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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