** Changed in: xorg (Ubuntu)
Status: Incomplete => Triaged
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Title:
Upgrade from 15.04 breaks serial Wacom
Status
Nikita Yerenkov-Scott, to advise, no reports should be marked a
duplicate of this one, or vice versa.
Despite this, Utopic reached EOL on July 23, 2015.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
If this is reproducible in a supported release, ple
Thomas A. F. Thorne, thank you for reporting this and helping make
Ubuntu better. As per http://www.gigabyte.com/products/product-
page.aspx?pid=4713#bios an update to your computer's buggy and outdated
BIOS is available (F6). If you update to this following
https://help.ubuntu.com/community/BIOSUp
Chuy Juarez, thank you for taking the time to report this and helping to
make Ubuntu better. Unfortunately, this report didn't include enough
information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubuntu.c
Juan Robles, thank you for reporting this and helping make Ubuntu
better. As per http://support.lenovo.com/us/en/products/laptops-and-
netbooks/lenovo-g-series-laptops/g40-45-notebook-lenovo an update to
your computer's buggy and outdated BIOS is available (38). If you update
to this following http
yasnood, thank you for reporting this and helping make Ubuntu better.
Could you please provide the full computer model as noted on the sticker
of the computer itself (not from the Bug Description)? If it's a custom
build, could you please provide the full motherboard model as noted on
the box or th
Pedro Bezunartea López, this bug report is being closed due to your last
comment
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1481239/comments/3
regarding you no longer have the hardware. For future reference you can
manage the status of your own bugs by clicking on the current status in
the
sebalbisu, to see if this is already resolved in Ubuntu, could you
please test http://cdimage.ubuntu.com/daily-live/current/ and advise to
the results?
** Changed in: xorg (Ubuntu)
Importance: Low => Medium
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** Tags added: bios-outdated-0706
** Tags removed: bios-outdated-0706
** Tags added: bios-outdated-0708
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Title:
Xorg cr
Paul Smith, thank you for reporting this and helping make Ubuntu better.
As per https://www.asus.com/Tower-PCs/CM6870/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (0708).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it cha
** Tags added: latest-bios-0048
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Title:
Right click on mouse not working
Status in xorg package in Ubuntu:
Incomplete
Nina, thank you for reporting this and helping make Ubuntu better. To
see if this is already resolved in Ubuntu, could you please test for
this with the x64 ISO (not 32-bit) via http://cdimage.ubuntu.com/daily-
live/current/ and advise to the results?
** Changed in: xorg (Ubuntu)
Importance: Un
Carl Miller, thank you for reporting this and helping make Ubuntu
better. Could you please run the following command from a terminal as it
will automatically gather and attach updated debug information to this
report:
apport-collect -p xorg 1476343
Please ensure you have xdiagnose installed, and
Joel Brian Esta, thank you for taking the time to report this and
helping to make Ubuntu better. Unfortunately, this report didn't include
enough information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubun
Alex, thank you for reporting this and helping make Ubuntu better. To
see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Tags added: latest-bios
** Changed in: xorg (Ubuntu)
Importance: Undecided => Mediu
crysman, to advise, hibernate is supported. For more on this, please see
https://wiki.ubuntu.com/DebuggingKernelHibernate .
However, error messages in dmesg in itself does not constitute a bug, nor does
it necessitate a report. For more on this, please see via a terminal:
man dmesg
If you have a
akanksha pandey, thank you for reporting this and helping make Ubuntu
better. When you reboot from the crash, is there a crash file in
/var/crash?
** Description changed:
this happened second time that while i was using the system it crashes
and then no application could be open. It just show
saurabh_2...@hotmail.com, thank you for reporting this and helping make Ubuntu
better. Could you please advise what happens if you install via a terminal:
sudo apt-get -y install virtualbox-guest-x11
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
*** This bug is a duplicate of bug 1475458 ***
https://bugs.launchpad.net/bugs/1475458
** This bug has been marked a duplicate of bug 1475368
Xorg freezes when Google Chrome is minimized on archive.org
** This bug is no longer a duplicate of bug 1475368
Xorg freezes when Google Chrome i
steveb, thank you for reporting this and helping make Ubuntu better.
Could you please run the following command from a terminal as it will
automatically gather and attach updated debug information to this
report:
apport-collect -p xorg 1475040
Please ensure you have xdiagnose installed, and that
*** This bug is a duplicate of bug 1475458 ***
https://bugs.launchpad.net/bugs/1475458
** This bug has been marked a duplicate of bug 1475458
Xorg freeze
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Joel Brian Esta, thank you for reporting this and helping make Ubuntu
better. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your
crash that can be dealt with by the automatic retracer. First, execute at a
terminal:
cd /var/crash &&
dario, thank you for taking the time to report this and helping to make
Ubuntu better. Unfortunately, this report didn't include enough
information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubuntu.com/Rep
Joel Brian Esta, thank you for taking the time to report this and
helping to make Ubuntu better. Unfortunately, this report didn't include
enough information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubun
Sheryl Zettner, thank you for reporting this and helping make Ubuntu
better. Could you please which update precisely caused this issue?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Medium
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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Trevor Reznik, thank you for reporting this and helping make Ubuntu
better. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your
crash that can be dealt with by the automatic retracer. First, execute at a
terminal:
cd /var/crash && su
** Package changed: xorg (Ubuntu) => unity (Ubuntu)
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Title:
Error unity package
Status in unity package in Ubuntu:
N
Cassio, thank you for reporting this and helping make Ubuntu better.
Could you please provide the full computer model as noted on the sticker
of the computer itself (not from the Bug Description)?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Sta
Groxxxy, thank you for reporting this and helping make Ubuntu better.
Could you please run the following command from a terminal as it will
automatically gather and attach updated debug information to this
report:
apport-collect -p xorg 1471803
Please ensure you have xdiagnose installed, and that
*** This bug is a duplicate of bug 1484350 ***
https://bugs.launchpad.net/bugs/1484350
** This bug has been marked a duplicate of bug 1484350
Error Bug
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ht
*** This bug is a duplicate of bug 1484350 ***
https://bugs.launchpad.net/bugs/1484350
** This bug has been marked a duplicate of bug 1484350
Error Bug
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ht
*** This bug is a duplicate of bug 1484350 ***
https://bugs.launchpad.net/bugs/1484350
** This bug has been marked a duplicate of bug 1484350
Error Bug
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ht
*** This bug is a duplicate of bug 1484350 ***
https://bugs.launchpad.net/bugs/1484350
** This bug has been marked a duplicate of bug 1484350
Error Bug
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ht
*** This bug is a duplicate of bug 1484350 ***
https://bugs.launchpad.net/bugs/1484350
Joel Brian Esta, thank you for taking the time to report this and
helping to make Ubuntu better. Unfortunately, this report didn't include
enough information. You may find it helpful to read "How to report b
Joel Brian Esta, thank you for reporting this and helping make Ubuntu
better. However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your
crash that can be dealt with by the automatic retracer. First, execute at a
terminal:
cd /var/crash &&
amreo, thank you for reporting this and helping make Ubuntu better. Does
upgrading to the Vivid enablement stack change anything as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
** Tags added: latest-bios-206
** Changed in: xorg (Ubuntu)
Importance: Undecided => Medium
** Ch
Raphael Mankin, thank you for reporting this and helping make Ubuntu
better. Could you please run the following command from a terminal as it
will automatically gather and attach updated debug information to this
report:
apport-collect -p xorg 1471560
Please ensure you have xdiagnose installed, a
Xeni, thank you for taking the time to report this and helping to make
Ubuntu better. Unfortunately, this report didn't include enough
information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubuntu.com/Repo
PARPAILLON, thank you for reporting this and helping make Ubuntu better.
As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4145331&swLangOid=8&swEnvOid=4059
an update to your computer's buggy and outdated BIOS is available
(F.50). If you update to this following
https://help.ubun
Aapo Rantalainen, thank you for reporting this and helping make Ubuntu
better. Could you please run the following command from a terminal as it
will automatically gather and attach updated debug information to this
report:
apport-collect -p xorg 1471123
Please ensure you have xdiagnose installed,
Jignesh2212, thank you for reporting this and helping make Ubuntu
better. Is this issue resolved for you using the Vivid enablement stack
as outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
** Tags added: latest-bios-209
** Changed in: xorg (Ubuntu)
Importance: Undecided => Medi
*** This bug is a duplicate of bug 1470944 ***
https://bugs.launchpad.net/bugs/1470944
** This bug has been marked a duplicate of bug 1470944
Error in Eclipse sreen
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Christoffer Holmstedt, thank you for reporting this and helping make
Ubuntu better. As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7343205&swLangOid=8&swEnvOid=4060
an update to your computer's buggy and outdated BIOS is available
(1.09). If you update to this following
https:
Conor, thank you for reporting this and helping make Ubuntu better. As
per http://www.sony.co.uk/support/en/content/cnt-dwnl/VGN-SZ4MN/list#os2
an update to your computer's buggy and outdated BIOS is available
(R0112N0). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate d
foobar, thank you for reporting this and helping make Ubuntu better.
Could you please provide the full computer model as noted on the sticker
of the computer itself (not from the Bug Description)?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Sta
Steven Jones, thank you for reporting this and helping make Ubuntu better.
Could you please clarify the statement:
>"I conisistently get xorg's"
** Tags added: latest-bios-a11
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incompl
SimpleHitcher, thank you for taking the time to report this and helping
to make Ubuntu better. Unfortunately, this report didn't include enough
information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubuntu
Original reporter -> https://launchpad.net/~hendrix-deactivatedaccount
** Changed in: xorg (Ubuntu)
Status: New => Invalid
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gronki, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing.
Please follow these instructions to have apport report a new bug about your
crash that can be dealt with by the automatic retracer. First, execute at a
terminal:
cd /var/crash && sudo rm *
Andrea Harmond, a script that a website runs in itself is not a bug in
Ubuntu.
** Changed in: xorg (Ubuntu)
Status: New => Invalid
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Wanderson, does the Vivid enablement stack change anything for you as
outlined in https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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** Tags added: bios-outdated-a11
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Title:
menu bar
Status in xorg package in Ubuntu:
New
Bug description:
I found t
David Cohen, thank you for reporting this and helping make Ubuntu
better. Could you please run the following command from a terminal as it
will automatically gather and attach updated debug information to this
report:
apport-collect -p xorg 1448891
Please ensure you have xdiagnose installed, and
pavel, thank you for reporting this bug to Ubuntu. Utopic reached EOL on July
23, 2015.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
If this is reproducible in a supported release, please file a new
report.
** Changed in: xorg (Ubuntu)
Statu
*** This bug is a duplicate of bug 1435997 ***
https://bugs.launchpad.net/bugs/1435997
** This bug has been marked a duplicate of bug 1435997
ubuntu 14.04 can't shut down
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rahulsingh, thank you for reporting this bug to Ubuntu. Utopic reached EOL on
July 23, 2015.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
If this is reproducible in a supported release, please file a new
report.
** Changed in: xorg (Ubuntu)
Riskielsir-l, thank you for reporting this and helping make Ubuntu
better. Any change using the Vivid enablement stack as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack ?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Medium
** Changed in: xorg (Ubuntu)
Status: New
Upgraded to Vivid+, haven't seen the problem since.
** Changed in: xorg (Ubuntu)
Status: New => Invalid
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Title:
JD R, given you have tested the latest version of Ubuntu, this would be
Triaged as defined in https://wiki.ubuntu.com/Bugs/Status .
** Changed in: xorg (Ubuntu)
Status: Incomplete => Triaged
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David Cohen, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428369&swLangOid=8&swEnvOid=4060
an update to your computer's buggy and outdated BIOS is available
(1.33). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it
ltmon, thank you for reporting this bug to Ubuntu. Saucy reached EOL on July
17, 2014.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
If this is reproducible in a supported release, please file a new
report.
** This bug is no longer a duplicate of bu
CB, given you are experiencing a kernel crash in a graphics driver, this
would be the cause of your displays freezes.
Hence, could you please test the latest upstream kernel available from
the very top line at the top of the page from http://kernel.ubuntu.com
/~kernel-ppa/mainline/?C=N;O=D (the re
Thomas A. F. Thorne, please mark this New if this is still reproducible.
Otherwise, mark it Invalid.
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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Xtien, please file a new report (not reopen this one) via a terminal:
ubuntu-bug xorg
Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.
Also, please feel free to subscribe me to it.
** Changed in: xorg (Ubuntu)
St
Arnaud, it will help immensely if you filed a new report via a terminal:
ubuntu-bug xorg
Please ensure you have the package xdiagnose installed, and that you
click the Yes button for attaching additional debugging information.
Also, please feel free to subscribe me to it.
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Raphael Mankin, as per http://support.lenovo.com/us/en/products/laptops-
and-netbooks/thinkpad-w-series-laptops/thinkpad-w500 an update to your
computer's buggy and outdated BIOS is available (3.23). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anythin
Cassio, does this problem occur if you switch to the open source radeon
driver?
** Tags added: latest-bios-f.1c
** Changed in: xorg (Ubuntu)
Importance: Low => Medium
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** Description changed:
I am running xfce4/lightdm/lihg-locker on ubuntu 14.04.2
The bug does not always manifest itself, but does so frequently.
When waking from sleep/suspend I get the unlock screen but after
entering my password the main display does not appear; it remains
blank
ibnu, thank you for taking the time to report this and helping to make
Ubuntu better. Unfortunately, this report didn't include enough
information. You may find it helpful to read "How to report bugs
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and
https://wiki.ubuntu.com/Repo
** Package changed: xorg (Ubuntu) => ubuntu
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Title:
g_slice_set_config problem
Status in Ubuntu:
New
Bug description
V_V, thank you for reporting this and helping make Ubuntu better. As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7609962&swLangOid=8&swEnvOid=4063
an update to your computer's buggy and outdated BIOS is available
(F.13). If you update to this following
https://help.ubuntu.com/
Ervin Bolat, thank you for reporting this and helping make Ubuntu
better. Does using the proprietary nvidia drivers provide a WORKAROUND
as outlined in
https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia ?
** Tags added: latest-bios-46
** Changed in: xorg (Ubuntu)
Importance: Undecided
Deniz Acay, thank you for reporting this and helping make Ubuntu better.
As per https://www.asus.com/Notebooks/N550JK/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (208). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it chan
** Description changed:
- Hi,
I downloaded pmuninstaller not working
- Tried to uninstall tweaks not working
- The tweaks were downloaded through software center,
- while the pm was downloaded through synaptic(recentmost)
- unable to decide whether to keep synaptic or not...
- Help! Thanks.
Wa
bouman4, could you please test http://cdimage.ubuntu.com/daily-
live/current/ and advise to the results?
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https://bugs.launchpad.net/bugs/1495103
Title:
no idee
ibnu, thank you for reporting this and helping make Ubuntu better. If
you upgrade to the Vivid enablement stack as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack does this change
anything for you?
** Changed in: xorg (Ubuntu)
Importance: Undecided => Medium
** Changed in: xorg (
*** This bug is a duplicate of bug 1498705 ***
https://bugs.launchpad.net/bugs/1498705
ibnu, thank you for reporting this and helping make Ubuntu better. If
you upgrade to the Vivid enablement stack as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack does this change
anything for
*** This bug is a duplicate of bug 1498705 ***
https://bugs.launchpad.net/bugs/1498705
** This bug has been marked a duplicate of bug 1498799
screen resolution 640x480
** This bug is no longer a duplicate of bug 1498799
screen resolution 640x480
** This bug has been marked a duplicate o
Cassio, could you please clarify your comment:
>"Yes, I changed and nothing."
Are you saying that you uninstall fglrx and the problem was
reproducible?
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Eric Layton, if you upgrade to the Vivid enablement stack as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack is this reproducible?
** Tags removed: bios-outdated-1402
** Tags added: latest-bios-1402
** Tags added: regression-release
** Changed in: xorg (Ubuntu)
Importance: Low =
Cassio, to see if this is already resolved, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?
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Elven Decker, thank you for reporting this bug to Ubuntu. Saucy reached EOL on
July 17, 2014.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
If this is reproducible in a supported release, please file a new
report.
** No longer affects: lightdm (Ubun
Darko S, thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will automatically
gather debugging information, in a terminal:
apport-collect 1290789
Please ensure you have xdiagnose installed, and that you click the Yes
b
Darko S, thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will automatically
gather debugging information, in a terminal:
apport-collect 1290775
Please ensure you have xdiagnose installed, and that you click the Yes
b
david, as per
http://www.asrock.com/mb/AMD/990FX%20Extreme9/?cat=Download&os=BIOS an
update to your computer's buggy and outdated BIOS is available (1.70).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both spe
Logan D. Johns, could you please run the following command from a
terminal as it will automatically gather and attach updated debug
information to this report:
apport-collect -p xorg 1295761
Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional deb
Christopher Wesley Joyner, thank you for reporting this and helping make
Ubuntu better. Could you please run the following command from a
terminal as it will automatically gather and attach updated debug
information to this report:
apport-collect -p xorg 1499311
Please ensure you have xdiagnose i
sebalbisu, to clarify, the original issue in 15.04 occurred after
restarting or coming up from a shutdown?
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Title:
Track
Logan D. Johns, this bug report is being closed due to your last comment
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1295761/comments/10
regarding you no longer own the hardware. For future reference you can
manage the status of your own bugs by clicking on the current status in
the yellow
JD R, this bug report is being closed due to your last comment
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1497264/comments/10
regarding this being fixed with an update. For future reference you can
manage the status of your own bugs by clicking on the current status in
the yellow line and
Ingo Fr, as noted in
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1486174/comments/6 :
>"Please ensure you have the package xdiagnose installed, and that you click
>the Yes button for attaching additional debugging information."
Unless you do this when apport-collect'ing, your doing so pr
Andrew Dillon, thank you for reporting this and helping make Ubuntu
better. As per http://support.hp.com/us-en/drivers/selfservice/HP-
Pavilion-17-e000-Notebook-PC-series/5375409/model/6521462 an update to
your computer's buggy and outdated BIOS is available (F.35). If you
update to this following
*** This bug is a duplicate of bug 1498705 ***
https://bugs.launchpad.net/bugs/1498705
** This bug has been marked a duplicate of bug 1498705
screen resolution
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Ed Novak, thank you for reporting this and helping make Ubuntu better.
Could you please run the following command from a terminal as it will
automatically gather and attach updated debug information to this
report:
apport-collect -p xorg 1499556
Please ensure you have xdiagnose installed, and tha
Yung Shen, as per http://www.dell.com/support/home/us/en/19/product-
support/product/inspiron-15-5551-laptop/drivers an update to your
computer's buggy and outdated BIOS is available (A03). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?
If it
sebalbisu, you need to actually install the OS.
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1478918
Title:
Trackpad problems increments vertical offset aprox 20px
Status
** Changed in: xorg (Ubuntu)
Status: Invalid => Triaged
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1497264
Title:
Upgrade from 15.04 breaks serial Wacom
Status in
** Description changed:
+ Display freezes with the following repeating:
Sep 21 18:06:40 ervin-Lenovo-G550 kernel: [ 2589.417953] nouveau E[
PGRAPH][:01:00.0] TRAP_MP_EXEC - TP 0 MP 0: INVALID_OPCODE at 07e6c0 warp
29, opcode ffe7f2f6 ffe7f2f6
Sep 21 18:06:40 ervin-Lenovo-G550 kernel: [
David Cohen, when hardware drivers are updated to require a more strict
adherence to BIOS standards and protocols,, a buggy and outdated BIOS
manifests issues for that hardware. Despite this, this bug report is
being closed due to your last comment
https://bugs.launchpad.net/ubuntu/+source/xorg/+bu
Mark Underwood, could you please run the following command from a
terminal as it will automatically gather and attach updated debug
information to this report:
apport-collect -p xorg 1310064
Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional deb
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