In a message dated 12/6/2004 8:06:15 AM Pacific Standard Time, 
[EMAIL PROTECTED] writes:

> If there was a way I am sure some Var's would be very upset. We have a 
> 'package' software and much of the very internal workings, such as printing, 
> are 
> only complied code, we do not have the source. If we could get the source, we 
> really wouldn't need our Var any more :). 
> 
> Thanks,
> 
> Marilyn A. Hilb 
> Value Part, Inc

As long as you as willing to support yourself Marilyn :)
Personally I don't really trust software houses who hold customers hostage by 
withholding source code.  If they were good they wouldn't need to do that, 
since the majority of clients really don't want the headache of fixing their 
own 
software/hardware issues on top of running their business. Alternatively 
software houses I've worked for, have offered to let customers buy the complete 
source code for an extra fee.
   There are reasons, other then holding hostage, why a company like yourself 
would choose to use an outside development company instead of doing 
everything in-house.  The software companies I've worked for, in general 
develop 
solutions for many clients simultaneously.  So the new invoicing package, that 
cost 
them $35,000 to build can be resold to 20 clients at $3000 each let's say.  
That's win-win for the client and the developers.  When you add up the costs of 
having an in-house programmer, what with their generally high turnover rate 
and long learning curve for any complex software, you might find that it makes 
sense to stick with an outside service.
   On the other hand, if your outside service is developing solutions for you 
*only* and not spreading the cost out over multiple sales, then it might make 
more sense to have in-house support.  Or perhaps both, in-tandem.

Will Johnson
Fast Forward Technologies
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