Behalf Of John Jenkins
> Sent: 27 July 2007 21:55
> To: u2-users@listserver.u2ug.org
> Subject: RE: [U2] Another gripe about IBM not letting end
> users access the articles in the knowledge base
>
> Brenda
>
> There have been a few postings about this in the group:
> Basi
This page can take you to the PDF pretty easily:
https://www-927.ibm.com/software/data/u2/support/u2techconnect/entitleddocs.asp.
The process is well documented in the PDF.
Regards,
LeRoy
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[mailto:[EMAIL PROTECTED] On Behalf Of Brian Leach
Sent: 28 July 2007 18:33
To: u2-users@listserver.u2ug.org
Subject: RE: [U2] Another gripe about IBM not letting end users access the
articles in the knowledge base
JayJay
Can IBM set a link to this form so we can put the
server.u2ug.org
> Subject: RE: [U2] Another gripe about IBM not letting end
> users access the articles in the knowledge base
>
> Brenda
>
> There have been a few postings about this in the group:
> Basically your support/software provider has to submit a form
> to U2 Busines
Brenda
There have been a few postings about this in the group: Basically your
support/software provider has to submit a form to U2 Business Connect (U2BC)
authorising access for your Company and named individuals. There is one form
for OEM / ISV partner end users and one for Distributor end users.
WHOOPS
Saw the superseding post - hopefully it'll get sorted - no, it shouldn't be
this difficult and I don't know why you hit a glitch. It *should* be pretty
straight-forward...
Sorry you had a problem.
Regards
JayJay
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I received an email from IBM telling me to contact our VAR and ask them
to set us up. Which is what I was complaining about as we had and they
(our VAR) had tried several times to do so and got nowhere with IBM's
software support.
Our Var also received an email from IBM regarding this from someon
Ask your VAR to ask IBM for document "Accessing_entitled_IBM.pdf."
It explains the process. While it was complicated at first, once you
learn the process and what information IBM expects you to submit, it
becomes rather routine to get access for the end users. The end user
must follow some c
