RE: [U2] Another gripe about IBM not letting end users access the articles in the knowledge base - Final Result

2007-07-27 Thread John Jenkins
WHOOPS Saw the superseding post - hopefully it'll get sorted - no, it shouldn't be this difficult and I don't know why you hit a glitch. It *should* be pretty straight-forward... Sorry you had a problem. Regards JayJay --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscrib

RE: [U2] Another gripe about IBM not letting end users access the articles in the knowledge base - Final Result

2007-07-26 Thread Brenda Price
I received an email from IBM telling me to contact our VAR and ask them to set us up. Which is what I was complaining about as we had and they (our VAR) had tried several times to do so and got nowhere with IBM's software support. Our Var also received an email from IBM regarding this from someon