Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread RickG
Correct about cordless phones. I had one so leaky that it cut out the radio every time you made a call! On Thu, Dec 7, 2017 at 12:12 AM, Brian Webster wrote: > How about changing the Ethernet cable or re-crimping connectors? Since > this is on 2.4 GHz I would check to see how many Bluetooth devi

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Brian Webster
How about changing the Ethernet cable or re-crimping connectors? Since this is on 2.4 GHz I would check to see how many Bluetooth devices they may be using especially speakers and such. That frequency hops the band and if enough devices are all hopping around it might be enough to mess with your

Re: [Ubnt_users] Af11fx polarity

2017-12-06 Thread Josh Luthman
Depends on your license I would think. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Dec 6, 2017 at 11:36 PM, Jon Langeler wrote: > In SISO mode, what polarity is it using? > > Jon Langeler > Michwave Technologies, Inc. > > _

[Ubnt_users] Af11fx polarity

2017-12-06 Thread Jon Langeler
In SISO mode, what polarity is it using? Jon Langeler Michwave Technologies, Inc. ___ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread RickG
Do you have a network monitor that confirms this or is it just hearsay from the customer? Also, have you checked power? On Wed, Dec 6, 2017 at 7:35 PM, Jan Van Kort wrote: > Tower is in plain view, no obstructions, is set to 2412Mhz, 20Mhz bw at > less than 3 miles away. Tower is a rocketM2 wit

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread RickG
Rory, I've thought of that but do you get push back from the customers? On Wed, Dec 6, 2017 at 1:12 PM, Rory Conaway wrote: > We make our customers turn off their 5GHz radios on our network just for > this reason. > > > > Rory > > > > *From:* ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun.

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Jan Van Kort
Tower is in plain view, no obstructions, is set to 2412Mhz, 20Mhz bw at less than 3 miles away.  Tower is a rocketM2 with a 120degree sector antenna am-2g15-120.  There are 24 users connected.  Problem first started showing up when there were maybe 5 users over 2 years ago.  There is only 1 use

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Mitch
Does this site have Perfectly clear line of site? What is the tower AP? If clear line of site and V/H AP try setting the CPE to the Horizontal and see if that clears it up This has worked a few times for me If not you may need to rent an Anritzu and set it to record for a few days to see wha

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Jan Van Kort
I think I've tried everything mentioned at least once.  I moved it to a NSM900 Loco for awhile from a different tower.  I've had NSM2, NSM2Loco, AirGridM2 and AirGridM2HP and NanoBeamM2, Maybe next try a PowerbeamM2-400?  Don't have an M5 tower near here yet.  Client uses an Air-Router set to c

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Troy Gibson, Byhalia.net,LLC
Two things I've done when experiencing odd issues at one site that worked for me. 1.  Check customer router settings.   Reduce channel width to 20 mhz  on both 2.4 and 5 only and set channels to ones you don't use. I've had some customer routers blasting at 40 or 80 mhz channel width.  Once I re

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Paul Tackett via Ubnt_users
Amen. Probably dual band router set to Auto channel and Auto power, bouncing around like a jumping bean, creating your fun-filled game of whack-a-mole. Paul Tackett, COO (406)284-3174x105 p...@latmt.com From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On Behalf O

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread James Craig via Ubnt_users
One option to help narrow things down would be to enable the PingWatchdog (+ Generate .sup file) and set it to ping an internal IP you have control over. If you starting seeing the same thing, you can take down the target IP long enough for it to trigger the PWD. If you have a current .sup file h

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Rory Conaway
We make our customers turn off their 5GHz radios on our network just for this reason. Rory From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On Behalf Of Aaron McKillip Sent: Wednesday, December 06, 2017 11:06 AM To: Ubiquiti Users Group Subject: Re: [Ubnt_users] cannot

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Mimbres Communications
Have you done an extended (like hours) airView run? On Wed, Dec 6, 2017 at 11:06 AM, Aaron McKillip < aaron.mckil...@hamiltontel.com> wrote: > Dual Band router? > > Aaron McKillip > Hamilton Telecommunications > 402-694-6655 <(402)%20694-6655> > > On Dec 6, 2017, at 11:58 AM, Jan Van Kort > wrot

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Aaron McKillip
Dual Band router? Aaron McKillip Hamilton Telecommunications 402-694-6655 On Dec 6, 2017, at 11:58 AM, Jan Van Kort mailto:j.vank...@oregononline.net>> wrote: It's just the one customer. Neighbors to each side are just fine. Neighbors are about 1/4 mile away on same hillside in quasi-rural

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Paul Tackett via Ubnt_users
Are they using 5Ghz WiFi? Perhaps internal contention for spectrum? Paul Tackett, COO (406)284-3174x105 p...@latmt.com From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On Behalf Of Jan Van Kort Sent: Wednesday, December 6, 2017 10:58 To: ubnt_users@wispa.org Subje

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Jan Van Kort
It's just the one customer.  Neighbors to each side are just fine.  Neighbors are about 1/4 mile away on same hillside in quasi-rural area.  There are no other WISPs in area, no airFiber that I've found.  AirView shows nothing worth getting excited about when problem isn't happening, when probl

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Josh Luthman
Spectrum Analyzer and AirView both show real noise. You said you changed bands at the customer site, are there other customers on those APs that are having issues or is it this one guy? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Dec 6,

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Phil Curnutt
I have on two occasions tried to cross the path of an AirFiber5 and had the signal completely blocked. Like Rory said they don't show up on Site Surveys or noise figures, but are very apparent in AirView. Phil On Wed, Dec 6, 2017 at 9:52 AM, Rory Conaway wrote: > Could still be noise. Canopy

Re: [Ubnt_users] cannot find interference source

2017-12-06 Thread Rory Conaway
Could still be noise. Canopy and AFx equipment won't show up in the noise figures. Rory -Original Message- From: ubnt_users-boun...@wispa.org [mailto:ubnt_users-boun...@wispa.org] On Behalf Of Jan-OOLLC Sent: Tuesday, December 05, 2017 11:07 PM To: Ubiquiti Users Group Subject: [Ubnt_