>> Further to my previous message: On Telstra's advice I checked the memory card inside the 4G modem. It is titled 'BIGPOND' which means the APN name is 'telstra.bigpond'. This is the same as I have been using with the old BP3-EXT modem for which a connection name appears in the menu. However no name appears in the menu when the 4G modem is plugged into the PC's USB socket and the modem signals readiness to relay data. Why not? (I ask myself). The modem is a standard UMTS, HSPA device and therefore should be recognised by Ubuntu. Or have I missed something? Thank you for any help. Geoffrey Combes
I Geoffrey. It sounds like you know what you are doing. However I can't see the basic troubleshooting steps here in the chat. So I just want to ask. Does the modem turn up at all on a lsusb? Can you see UHCI or similiar from a lsmod? Ideally we should not need this information or for users to reach for the shell. But such information is very useful for troubleshooting purposes. So please post Cheers Colin On Thu, Aug 16, 2012 at 10:00 PM, <ubuntu-au-requ...@lists.ubuntu.com>wrote: > Send ubuntu-au mailing list submissions to > ubuntu-au@lists.ubuntu.com > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.ubuntu.com/mailman/listinfo/ubuntu-au > or, via email, send a message with subject or body 'help' to > ubuntu-au-requ...@lists.ubuntu.com > > You can reach the person managing the list at > ubuntu-au-ow...@lists.ubuntu.com > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of ubuntu-au digest..." > > > Today's Topics: > > 1. Re: 12.04LTS and the Telstra 4G mobile wireless modem (Geoffrey) > 2. 12.04LTS and the Telstra 4G mobile wireless modem (peter baker) > 3. 12.04LTS and the Telstra 4G mobile wireless modem (Geoffrey) > (Ian George) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Thu, 16 Aug 2012 11:47:58 +1000 > From: Geoffrey <gcomb...@bigpond.com> > To: Ubuntu-AU <ubuntu-au@lists.ubuntu.com> > Subject: Re: 12.04LTS and the Telstra 4G mobile wireless modem > Message-ID: <1345081678.1623.13.camel@geoffrey-desktop> > Content-Type: text/plain; charset="UTF-8" > > Further to my previous message: On Telstra's advice I checked the memory > card inside the 4G modem. It is titled 'BIGPOND' which means the APN > name is 'telstra.bigpond'. This is the same as I have been using with > the old BP3-EXT modem for which a connection name appears in the menu. > However no name appears in the menu when the 4G modem is plugged into > the PC's USB socket and the modem signals readiness to relay data. > Why not? (I ask myself). The modem is a standard UMTS, HSPA device and > therefore should be recognised by Ubuntu. Or have I missed something? > Thank you for any help. > Geoffrey Combes > > > > > ------------------------------ > > Message: 2 > Date: Thu, 16 Aug 2012 12:08:36 +1000 > From: peter baker <jellyw...@gmail.com> > To: ubuntu-au@lists.ubuntu.com > Subject: 12.04LTS and the Telstra 4G mobile wireless modem > Message-ID: > <CAD59KB5XC6O5mLUMRNL7yX6Uxu= > uw4hhqejm4d1r5bdlwzc...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > geoff > > > https://wiki.ubuntu.com/AustralianTeam/Projects/WirelessBroadbandInformation > > > should help you here > > if not, could you please update the wiki so it helps the next person once > you resolve your issue > > peter > > This week I received from Telstra their Sierra 4G modem for mobile > > broadband which I must use in my location. Those familiar with this > > modem will know that it works on 3G as well and on all bands > > (850/1800/2500 MHz). There is no 4G on the Sunshine Coast, QLD. > > My plan/location uses 3G and 850 MHz and I am currently usine the > > original Maxon BP3-EXT modem. > > When connected via USB the 4G modem detects 3G with adequate signal > > strength and is ready to relay data. However I cannot get 12.04 to > > connect with the modem having tried all the Plan descriptions listed by > > Ubuntu. I have asked Telstra for the APN via email but have not yet had > > a reply. I hope that this will help 12.04 to find the right connecting > > file. Eventually I wish to use the 4G modem with a laptop PC in a true > > mobile anywhere situation as well as at home. > > I would appreciate advice or suggestions from members. > > Thank you. > > Geoffrey Combes > > > -- > www.peter.id.au > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: < > https://lists.ubuntu.com/archives/ubuntu-au/attachments/20120816/8241d96c/attachment-0001.html > > > > ------------------------------ > > Message: 3 > Date: Thu, 16 Aug 2012 17:33:23 +1000 > From: Ian George <hatboxcra...@iprimus.com.au> > To: ubuntu-au@lists.ubuntu.com > Subject: 12.04LTS and the Telstra 4G mobile wireless modem (Geoffrey) > Message-ID: <502ca243.1090...@iprimus.com.au> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > Hello Geoffery, > > If it is any help, I connect my Telstra 3G ultimate sierra wireless > modem successfully in 12.04LTS by using the APN of 'telstra.bigpond' > [without quotations] . The information re. APN and connecting the modem > I found on ubuntuforums.org. > > I have also taken a screen shot of the connection manager showing the > settings which I could email to you later if that helps. > > Ian George.. > > > On 15/08/12 22:00, ubuntu-au-requ...@lists.ubuntu.com wrote: > > Send ubuntu-au mailing list submissions to > > ubuntu-au@lists.ubuntu.com > > > > To subscribe or unsubscribe via the World Wide Web, visit > > https://lists.ubuntu.com/mailman/listinfo/ubuntu-au > > or, via email, send a message with subject or body 'help' to > > ubuntu-au-requ...@lists.ubuntu.com > > > > You can reach the person managing the list at > > ubuntu-au-ow...@lists.ubuntu.com > > > > When replying, please edit your Subject line so it is more specific > > than "Re: Contents of ubuntu-au digest..." > > > > > > Today's Topics: > > > > 1. 12.04LTS and the Telstra 4G mobile wireless modem (Geoffrey) > > > > > > ---------------------------------------------------------------------- > > > > Message: 1 > > Date: Wed, 15 Aug 2012 12:11:55 +1000 > > From: Geoffrey <gcomb...@bigpond.com> > > To: Ubuntu-AU <ubuntu-au@lists.ubuntu.com> > > Subject: 12.04LTS and the Telstra 4G mobile wireless modem > > Message-ID: <1344996715.1921.21.camel@geoffrey-desktop> > > Content-Type: text/plain; charset="UTF-8" > > > > This week I received from Telstra their Sierra 4G modem for mobile > > broadband which I must use in my location. Those familiar with this > > modem will know that it works on 3G as well and on all bands > > (850/1800/2500 MHz). There is no 4G on the Sunshine Coast, QLD. > > My plan/location uses 3G and 850 MHz and I am currently usine the > > original Maxon BP3-EXT modem. > > When connected via USB the 4G modem detects 3G with adequate signal > > strength and is ready to relay data. However I cannot get 12.04 to > > connect with the modem having tried all the Plan descriptions listed by > > Ubuntu. I have asked Telstra for the APN via email but have not yet had > > a reply. I hope that this will help 12.04 to find the right connecting > > file. Eventually I wish to use the 4G modem with a laptop PC in a true > > mobile anywhere situation as well as at home. > > I would appreciate advice or suggestions from members. > > Thank you. > > Geoffrey Combes > > > > > > > > > > > > ------------------------------ > > > > > > > ------------------------------ > > -- > ubuntu-au mailing list > ubuntu-au@lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-au > > > End of ubuntu-au Digest, Vol 78, Issue 6 > **************************************** > -- Regards Colin McDermott 0433 400 256
-- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
