On 07/01/2011 20:01, Basil Chupin wrote:
...and are using VoIP service and have tried to call in the past month
or so a 13XXXXXX phone number, check your Invoice from iinet for your
VoIP account to see if they are charging you 20c for calls to 13XXXXX
numbers which never ever got connected (ie, all you got was an engaged
tone).
I just looked at my bill and found that I am being charged for 32
calls to iinet's Support number (132258) on 26 December but which made
no connections - because the 13XXXXX numbers have been stuffed since
something like 16 December, and are still stuffed. (Look at Network
Status.) I eventually had to use Telstra to make that call to Support
and got connected in seconds at the first attempt - but iinet support
staff had no frigging idea that there was a problem with their VoIP
13XXX service!
Anyway, check your VoIP account from iinet to make sure that you are
not being scammed for 13XXXX calls which you did really make.
Just to let everyone know that iinet has "seen the error of its ways"
and has credited my account with the cost of those 32 calls 'which never
were' :-) .
iinet is back in my good books :-)
BC
--
"To know that we know what we know, and that we do not know what we do not know,
that is true knowledge."
Confucius
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