Get the following error see attached
** Attachment added: "Screenshot from 2019-04-19 12-28-26.png"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1812582/+attachment/5257012/+files/Screenshot%20from%202019-04-19%2012-28-26.png
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1) Uninstalled hplip-3.17.1
2) Did a fresh install of hplip-3.19.3
3) Installed the plugin
Still getting
-- Reboot --
Apr 17 20:28:21 xps13 systemd[1]: Started CUPS Scheduler.
Apr 17 20:33:22 xps13 systemd[1]: Stopping CUPS Scheduler...
Apr 17 20:33:22 xps13 systemd[1]: Stopped CUPS Scheduler.
So did that and then tried to print a test page.
Gota print error
I then hit diagnose and get the attached log
sudo journalctl -u cups.service --since="2019-04-16 22:00" --until="2019-04-16
22:37:17"
-- Logs begin at Sat 2019-01-19 18:54:40 GMT, end at Tue 2019-04-16 22:38:57
BST. --
Apr 16
HP check log
So as before I had to install the plugin manually and that's when the
error occurred
** Attachment added: "hpcheck.log"
https://bugs.launchpad.net/hplip/+bug/1812582/+attachment/5250804/+files/hpcheck.log
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Just tried 3.19.3 - same issue as before
HP Linux Imaging and Printing System (ver. 3.19.3)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
Note that's with Mint 19.1 which 3.19.3 is supposed to supoprt
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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1812582
Title:
Unable to install hplip 3.18.12 on linux mint 19.1
To manage
Yes you are correct, its just the plugin that doesn't install.
Will hplip support Mint 19.1 officially? I see in the latest release you have
added support for other distros.
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Just to say tried hplip 3.19.1. I know it doesn't say Mint 19.1 is
supported in the release notes, but I thought I might as well give it a
try.
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https://bugs.launchpad.net/bugs/1812582
HP Check log
** Attachment added: "HP Check log"
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1812582/+attachment/5230808/+files/hp-check.log
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Public bug reported:
RESTART OR RE-PLUG IS REQUIRED
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If you are installing a USB connected printer, and the printer was plugged in
when you started this installer, you
will need to either restart your PC or unplug and re-plug in your printer (USB
cable only).
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