Public bug reported: Stuck on "install" for a few hours. I shutdown laptop eventually.
ProblemType: Package DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-21-generic (not installed) ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: griff 2779 F...m pulseaudio /dev/snd/controlC0: griff 2779 F.... pulseaudio Date: Wed May 17 22:29:55 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=fb661150-d0bb-43a1-9a6d-3c1e3bb24ed7 InstallationDate: Installed on 2016-10-19 (210 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: ASUSTeK COMPUTER INC. X555UJ ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic.efi.signed root=UUID=17251ad3-8d0e-4c7f-a9f1-63df2d833a7d ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: Upgraded to zesty on 2017-04-17 (29 days ago) dmi.bios.date: 09/04/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555UJ.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555UJ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UJ.203:bd09/04/2015:svnASUSTeKCOMPUTERINC.:pnX555UJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X555UJ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package need-duplicate-check zesty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1691553 Title: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1691553/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs